Office Coordinator

**OFFICE COORDINATOR, COLLINGWOOD, ON**

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

This role provides customer service and office coordination for our Collingwood Corporate Office. You will be reporting to the Regional Manager, Property Operations.

This position is on-site and will require work hours of Monday to Friday from 8:30am until 5:00pm.

**What people say about you**:
You are enthusiastic and helpful. You enjoy providing the best possible customer service experience. You have a professional demeanor and maintain a high-level of professionalism at all times.

**What you will be doing**:

- Providing information and helpful advice to external customers via telephone, online or in-person. Forwarding information to appropriate functional groups
- Conducting reception duties, greeting, and receiving people at the door, answering the main phone line.
- Coordinating access FOBs for the building, locked key box and dealing with the automatic door system and security.
- Liaising with staff, both on-site and from other regional offices, assisting with various tasks including booking rooms, copying, scanning, filling, assisting with events and activities.
- Co-ordinating incoming and outgoing post, arranging couriers, distributing incoming faxes, and scanning cheques and mail as necessary.
- Providing Health and Safety acknowledgements for the Collingwood office, updating H& S board
- Conducting bank deposits as required
- Coordinating repairs and supplies for the copiers and postage machine.
- Maintaining an office contact list and the “Manager” group on outlook.
- Keeping a running inventory of office supplies, organizing and ordering ensuring are always available. This includes office, bathroom, and kitchen supplies as well as coffee and snacks.
- Arranging for shredding and document storage retrieval and pickup (Shred IT and Iron Mountain).
- Creating and submitting business card orders for properties and corporate employees as well as name plates.
- Point of contact for external vendors, with relation to the office. Coordinating with internal staff and maintaining key distribution.
- Creating requisitions and receiving POs in Workplace for administrative goods and services.
- Controlling the Shore to Slope communication portal,
- Reporting on any building deficiencies in a timely manner, coordinating building issues with building supervisor and manager.
- Undertaking general administration tasks, including mail merge, document preparation, assisting in large print and collation jobs.

**Skills & Abilities**:

- Proficient in Microsoft Office including Outlook, Excel and Word.
- Excellent time management and multitasking skills and the ability to prioritize tasks with mínimal supervision.
- High level of sound and independent judgement, reasoning, and discretion.
- Excellent problem solving, critical thinking and organizational skills.
- Help problem solve with customers over the phone, online and in person
- Detailed oriented and takes pride in ability to produce quality documents quickly and to company
- Reliable transportation is essential.

**Education and/or Experience**:

- High school diploma or general education degree (GED); or equivalent combination or education and experience.
- 1-2 years related customer service experience.
- Prior knowledge in real estate, retirement communities or campgrounds is an asset

**About Parkbridge**:
Headquartered in Collingwood, Ontario, Parkbridge is Canada’s leading operator, developer, and owner of more than 60 residential land lease communities and 35 recreational RV resort communities across the country.

Parkbridge enriches the lives of Canadians by enabling families to buy a home, couples to downsize their home, and vacationers to enjoy time at recreational RV resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with quality amenities.

Homeownership is out of reach for many Canadians. Parkbridge provides an affordable homeownership option through land lease, which allows people to purchase a home outright without buying the land on which it sits. This fills a gap in the real estate market between rental and freehold homes.

Homeowners maintain and build equity in their homes, while having access to professionally managed shared infrastructure, services, and amenities. It’s an ideal option for people who want to enter the housing market, or those looking to downsize.

Parkbridge makes residential and recreational communities exceptional.