Office Administrator

**Welcome to Collingwood Dentistry**

Collingwood Dentistry offers a state-of-the-art facility and a dental office practicing laser dentistry in Simcoe County; we are diverse, innovative, and passionate about the care of our patients. Collingwood Dentistry is a great place to launch and grow a new career with various rewarding and challenging opportunities. This is your opportunity to join us today

We are searching for an Office Administrator to join our family. We may be a great fit if you are professional, highly motivated, with exceptional communication and administrative skills, and a great team player who is detail-oriented and can manage priorities well

**WHAT WE OFFER**
- Full-Time Permanent Position
- Monday - Friday 8:00 am - 5:00 pm
- $30 per hour (based on experience)
- Dental care and benefits.
- Three weeks of annual vacation
- Fun, Friendly Environment

**POSITION MANDATE**

The Office Administrator is responsible for the dental office's smooth administrative operation while maximizing efficiency. The Office Administrator must be a team player, be compassionate, efficient, with specific attention to detail, and be highly patient/customer service focused. Must have a good understanding of systems and processes. The Office Administrator must maintain a high level of professionalism and a personal image that upholds the dental office standards of integrity, quality, and customer service.

**DUTIES AND RESPONSIBILITIES**
- Address and resolve client concerns promptly
- Control the expense of inventory
- Order dental supplies as required
- Order stationery supplies as required
- Physically shop for refreshments and food necessary for the office
- Responsible for maintaining all office equipment
- Responsible for the appearance of the office, overseeing and maintaining a clean and well-presented space both inside and outside
- General bookkeeping
- Administrating the collection process and actively calling patients that are overdue in their payments
- Coordinate policies and implement systems as per changing industry trends
- Coordinate office and patient events
- Responsible for ensuring the clinic is properly closed and secured at the close of business

**EDUCATION/EXPERIENCE/SKILLS**

Three plus years of all-round experience in administrative duties in a dental office setting:

- QuickBooks Online Certified
- Highly proficient in MS Office (MS Excel and MS Outlook)
- Knowledge of medical and dental terminology and processes
- Excellent customer service skills
- Ability to maintain a high level of accuracy and attention to detail
- Ability to maintain a high level of confidentiality
- Strong written and communication skills when speaking with patients and dental providers
- Experience maintaining a professional level of patient privacy
- Works well as part of a team
- Goal-oriented and driven by challenges
- Excellent command of the English language (both oral and written)
- Professional appearance

Collingwood Dentistry is an equal-opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law.

All applicants will be treated with absolute confidentiality.

**Salary**: $30.00 per hour

**Benefits**:

- Dental care
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Collingwood, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Microsoft Excel: 2 years (preferred)
- Dental Office: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- QuickBooks Online Certification (preferred)

Work Location: In person