Service Coordinator

18 hours ago

Regina, Canada Finning International Inc. Full time

Company:
Finning Canada

Worker Type:
Permanent

Position Overview:
We are looking for client focused coordinator, who understands the financial impacts of billing, repair, and service work processes.

As a Service Coordinator, you will be responsible for the intake of services requests, creation & distribution of Maintenance Work Orders, job binders, system updates & document control. You will also be tasked with job package preparation, time management and entry, billing & customer invoice submission.

We look forward to you joining our team

Job Description:

- Intake & creation of Maintenance Work Order Service Requests. This includes verifying commercial requirements were met and documented (credit check & release customer purchase order that aligns to customer accepted quote), clarity on billing requirements & structure, and receives customer sign off on estimate & quote
- Facilitate prompt and efficient communication between the customer and Finning Service Operations
- Review and document Work Order checklist to verify completeness, escalate any invoicing delays immediately
- Provide updates during Service Work in Progress Meetings to achieve real time accuracy
- Consolidate customer information containing all pertinent inspections, photos, and reports. Submit package for review and presentation to customer for approval
- Complete final invoice
- Review and process service personnel timecards for accuracy, document for customer billing

Qualifications:

- Post-Secondary education with a focus in Administration, Business or Accounting is considered an asset
- Experience with Document Control processes (history and audit trail) would be beneficial
- 2 - 3 years administrative experience in a similar environment (Service/Dealership)
- Experience with progress billing; understanding the financial impacts of billing, repair, and service work processes is an asset
- Proficient with a variety of software including MS Office Suite
- Strong communication skills, both verbal & written
- Attention to detail, able to juggle multiple competing priorities

Note:

- Based out of our Regina branch
- 5 x 2 Monday - Friday, 7.5 hour shifts
- Permanent, full-time role with a competitive salary
- Flexible option plan benefits with varying levels of coverage from day one
- Matching pension contributions to help you save for the future
- Employee Share Purchase program with matching contributions
- RRSP and TFSA options through Sunlife
- Paid vacation with an increasing allowance based on years of service
- Training opportunities to learn about Caterpillar equipment

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

  • Dispatcher/parts/service Coordinator

    2 weeks ago

    Regina, Canada Capital industrial Sales & Service Full time

    We are a Material Handling Equipment Company who has been in business since 1976. We require a mechanically inclined Service & Parts Coordinator who has several years experience dispatching technicians, managing service calls and ordering parts. Excellent communication on the phone along with good computer & organizational skills will be needed. A background...

  • Service Consultant

    1 day ago

    Regina, Canada Auto Electric Service Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...

  • Service Consultant

    2 days ago

    Regina, Canada Auto Electric Service Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...

  • Service Consultant

    2 days ago

    Regina, Saskatchewan, Canada Auto Electric Service Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...

  • Service Consultant

    2 days ago

    Regina, Saskatchewan, Canada Auto Electric Service Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...

  • Service Coordinator

    2 weeks ago

    Regina, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Missing Persons Liaison

    1 week ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** Under the direction of the NCO i/c Major Crimes and the Victim Services Coordinator, you will work with families of missing persons by providing information, support, referrals and addressing community concerns within the Justice system on behalf of families of missing persons. (1) Serves as the Victim Services Unit’s specialist...

  • Membership Services Coordinator

    2 weeks ago

    Regina, Canada Construction Association of Saskatchewan Full time

    Job Title: Member Services Coordinator Location: Regina or Prince Albert, SK Employment Type: Full-time About Us The Construction Association of Saskatchewan (CASK) is dedicated to supporting and advancing the construction industry across the province. Through events, education, advocacy, networking, and member services, CASK connects industry professionals...

  • Membership Services Coordinator

    1 week ago

    Regina, Canada Construction Association of Saskatchewan Full time

    1 week ago Be among the first 25 applicants The Construction Association of Saskatchewan (CASK) is dedicated to supporting and advancing the construction industry across the province. Through events, education, advocacy, networking, and member services, CASK connects industry professionals and delivers meaningful value to its members. Position Summary CASK...

  • Service Consultant

    9 hours ago

    Regina, Saskatchewan, Canada Auto Electric Service Ltd. Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...