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Dispatcher/parts/service Coordinator
2 weeks ago
We are a Material Handling Equipment Company who has been in business since 1976. We require a mechanically inclined Service & Parts Coordinator who has several years experience dispatching technicians, managing service calls and ordering parts. Excellent communication on the phone along with good computer & organizational skills will be needed. A background in jobber parts would be an asset. Salary negotiable and will be based on knowledge and experience.
Duties & Responsibilities
- Source Parts
- Create and process Purchase orders for parts
- Receive and ship products and documents
- Notify Customers when service intervals are due
- Complete service estimates for Customer approval.
- Open and close work orders and estimates
- Invoicing customers for parts orders & services received.
- Scheduling service and dispatching technicians
- Shipping and Receiving when required
**Qualifications**:
- Good oral and written communication skills
- Able to stay organized
- Competent computer skills
- Experience processing parts orders and sourcing parts
- Experience working with Customers and handling questions and queries and concerns
- Experience working with Technicians
40 Hours of work per week: Monday to Friday 8:00 a.m. to 4:30 p.m.
Benefits after 3 months of employment. Please submit your resume to
**Benefits**:
- Dental care
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: One location