Customer Service Centre Workflow Coordinator
1 week ago
Closing Date (MM/DD/YYYY):
09/15/2025
Worker Type:
Permanent
Language(s) Required:
Bilingual (English and French)
Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position):
$48,110 - $65,090
Office administration experience required:
Manage daily work distribution and support a busy team in an active loan processing centre.
**What you’ll do**:
- Co-ordinate workflow with an eye on workloads and service standards
- Manage and track loan documents
- Prepare reports from databases
- Respond to information requests from staff
- Provide general administrative and technical support
**What we're looking for**:
- Organized and detailed multi-tasker
- Strong team player with a customer-focused approach
- Proven communicator who will share fresh perspectives on process
- Ability to quickly adapt to change in a high-volume environment
**What you'll need**:
- Specialized post-secondary training in administration and at least three years of related experience (or equivalent combination of education and experience)
FCCEN
**You belong here**
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
- Indigenous Peoples
- Members of visible minority groups
- Persons with disabilities
- Women
**Accessibility and accommodations
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