Installation Schedule Coordinator

1 week ago

Burnaby, Canada COLONIAL COUNTERTOPS LTD. Full time

**About our company**

Established in 1970, Colonial Countertops brings over 50 years of excellence to the industry. Founded by Roko Kliman three generations ago, we are still family owned and operated today. We pride ourselves on quality, locally fabricating and installing custom countertops for residential and commercial projects alike.

**Position Summary**

This position supports the sales process through the scheduling of templates, service calls and installations for our customers. The Installation Schedule Coordinator is responsible for verifying that all files are completed, questions are answered and collaborates with the programming team. This position oversees the workflow from fabrication to installation and works alongside the production manager and office manager.

**Job Duties and Responsibilities**
- Schedule and coordinate template, service calls and installation jobs
- Verify that all files are completed, questions are answered, and the site is ready for the service
- Update the Scheduler on a timely basis and communicate changes to the customers and internally
- Serve as a central point of communication related to the job
- Confirm job completion and address issues
- Create Sales Orders for service calls
- Follow up with the customers after installations to receive feedback, confirm receipt of invoice, and request payment
- Assist the Branch Manager as requested
- Work in a safe manner that complies with all safety guidelines
- Contribute to team effort and complete other duties as required or assigned

**Qualifications and skills**
- Minimum 2 years experience in a production scheduling role
- Experience and knowledge in countertop production or similar industries an asset
- Strong attention to detail and time management skills
- Exceptional communication skills, verbal and written
- Proficiency in Microsoft Office
- Experience working in EPICOR or other industry-specific software an asset
- Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
- Ability to manage and coordinate many moving parts
- Solutions-minded, upbeat and positive

**Why work for Colonial?**

We take pride in a work environment that’s inclusive, and team oriented.

Colonial offers:

- Extended Health and Benefits package after 3 months of full-time employment
- RRSP program where we will match a portion of your contributions
- family and employee assistant programs
- competitive wages
- casual attire
- opportunity for growth within our organization.

Colonial Countertops fosters a safe work environment for each and every employee. We value all our employees and their families.

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**Job Types**: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

**Experience**:

- Manufacturing/Construction: 1 year (preferred)
- Scheduling in production environment: 2 years (required)

Work Location: In person

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