Installation Technician

Applied Electronics is a national industry leader in Digital Media Integration Solutions and Service, specializing in professional audio visual and broadcast media technology systems. Our core strength is centered on our ability to provide customers with the highest degree of professionalism and customer satisfaction in all aspects of our business processes. We have offices in Toronto, Ottawa, Montreal, Calgary, Edmonton, and Vancouver.

**Installation Technician**

We are seeking an Installation Technician responsible for the installation / implementation of Project Systems, following established best practices. In this role, you will enjoy working closely with management and client to ensure that all Project System components are installed, configured and tested in compliance with industry standards.

**Job Duties & Responsibilities**
- Organize all necessary materials and and coordinate for delivery and receipt at work site.
- Coordinate implementation of project systems and work tasks assigned, including:

- Installation and testing of system hardware and touch panel interfaces
- Wiring, termination and equipment installation as per project specifications
- Testing of complete systems and repairing any deficiencies in a timely manner
- Troubleshooting and servicing installed systems and components.
- Keep Technical Supervisor / PM / Technical Lead informed of current and projected status of all projects and work tasks you have been assigned.
- Regularly maintain Time & Labour management procedures using the on-line accounting system.
- Quality oversight for assigned Projects and/or Work tasks, such as client site troubleshooting project systems, and routine updating “red lining” of project CAD & flow functional documents for creation of post project as-builts.
- Actively participate in professional development and maintain knowledge of current and new technology offered by Applied Electronics.
- Promote all Health and Safety policies and procedures.
- Responds to Customer escalations as required and resolves to meet customer satisfaction and company standards.
- Assist with special projects, and performs other duties as required.

**Qualifications**
- Post-secondary education in Electronics, Broadcast, Telecom or other industry-related programs
- CTS Certification (CTS-I Preferred)
- BICSI Certification (preferred)
- Knowledge of basic networking (Preferred: IP Network Certifications and CTS-D industry certification.)
- Valid driver's license with acceptable driving record
- Ability to achieve high level security clearance
- Minimum 2 years of related or direct industry experience
- Experience in AMX and/or Crestron is a plus
- Familiarity with Crestron, AMX, Extron, Biamp, Clearone, BSS, Cisco, etc.
- Proficiency with all audiovisual and network cabling terminations
- Proficient in reading and interpreting system design schematics and electrical / mechanical / architectural drawings
- Familiarity with pulling low-voltage cabling
- Practical knowledge of industry best practices related to wiring, rack dressing and termination
- Ability to perform minor DSP / Control System changes & uploads
- Ability to troubleshoot basic media type systems (ip, audiovisual, broadcast, etc.)
- Availability and willingness to work extended hours, including nights, weekends, holidays and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department

**WHY JOIN US?**
- Competitive pay: Salary, Bonus, Commission
- Vacation and paid time off
- RRSP match
- Technical training and continued education
- Extended health, vision, dental care benefits plan
- Life and disability insurance
- Wellness and employee assistance program
- Family-operated business with core values: Integrity, Quality, Innovation, Commitment, Learning, and Teamwork
- Company perks

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Applied Electronics is an Essential Service Provider of media & communications technology. We have modified operations with protective measures in place to keep our employees safe while we cautiously operate to support other essential service businesses.