Project Coordinator

1 day ago

Burnaby, Canada Source Office Furniture & Systems Ltd. Full time

The Project Coordinator works with a variety of stakeholders: customers, sales staff, the Install team, and vendors and ensures installs result in a positive customer experience. The primary responsibility of supporting Sales in implementing medium to large-sized office furniture installation projects includes: providing quotes for specialized installs and reconfigurations, visually documenting completed projects, ensuring install sites are ready prior to product delivery, and work closely with the Install team to resolve quality issues.

**What we are looking for**:
This role will need someone who has the communication and interaction skills to build relationships with stakeholders towards the goal of high-quality install work. It will need customer relationship skills, a take-charge attitude, accuracy in the use of data and documents, and the mechanical/spatial skills to work with tools, products, space planning designs, and Installation processes.

**Main Responsibilities**:

- Provide leadership in overseeing the install of medium to large size furniture, ensure quality of work being done, and assist in resolving quality issues.
- Review floor plans, drawings, project specifications for accuracy.
- Generate quotes for specialized installs and reconfigurations; translate CAD drawings to determine work requirements.
- Advise and support sales staff on projects when required.
- Take photographs of completed projects and catalogue images.
- Work with installers to make sure projects are completed on time; perform actual installations when required.
- Visit customer site prior to the delivery to ensure space is ready.
- Supply deficiency lists on completed projects and submit to manufacturers. Follow up as necessary.
- Assist with service-related tasks.
- Contribute to overall customer satisfaction and interact professionally with customers.

**Qualifications**:

- Secondary education; some post-secondary education an asset.
- At least one year in performing project coordination functions.
- Experience with office furniture (or similar products like windows, doors or construction installation projects)
- Assembly and installation experience is required.
- Ability to create tracking tools such as excel; ability to navigate computer systems such as Syspro
- A service orientation and a genuine desire to satisfy customer’s needs and expectations.
- Time management skills and a keen eye for details.
- Use of own vehicle will be required (car allowance is provided).

**Salary**: $55,000.00-$60,000.00 per year

Work Location: In person

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