Customer Service

22 hours ago

Calgary, Canada Daltile Full time

Join the largest manufacturer of tile and natural stone in the North America and watch your career stand out with Dal-Tile. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Hybrid CSR / Warehouse associate to join our TEAM This is a role that will require a dynamic person who will own a variety of customer service and material handling duties such as serving customers, answering phones, order entry, material sourcing, trouble shooting, loading/unloading material, pull/assemble customers’ orders and inventory management  This is a unique roll that will require an outgoing personality with the ability to work with a wide variety of people and the ability to do some heavy lifting occasionally.

Responsibilities: Performs a variety of duties from order entry, answering customer enquiries in person as well as on the telephone, sourcing inventory, trouble shooting, warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy, quality and completeness, inventory stock checks, move, store, and replenish material. Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims. Maintains a safe working environment. Performs other related duties as required. Education and Knowledge: High School diploma or equivalent experience is desirable; Forklift Operator 1 or more years previous warehouse experience. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. **BENEFITS** include: Company Match on RRSP, Employee Purchase Discount, and Tuition Reimbursement, dental, enhanced medical, life insurance and more.

Pay: $21.00-$23.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 2025-07-28

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