Service Advisor

1 week ago


Calgary, Canada Midas Auto Service Full time

**Overview**

**Responsibilities**
- Greet customers promptly and professionally upon arrival.
- Assess customer needs and provide accurate information regarding services and repairs.
- Schedule appointments and manage the service workflow efficiently.
- Communicate with technicians to relay customer concerns and ensure timely completion of services.
- Provide detailed explanations of services performed and recommend additional services when appropriate.
- Handle cash transactions accurately and maintain records of all transactions.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized service area to enhance the customer experience.

**Skills**
- Strong background in **customer service** with excellent interpersonal skills.
- **Mechanic** or **automotive repair** experience is highly desirable.
- Proficient in **cash handling** procedures to manage transactions effectively.
- Solid **mechanical knowledge** to understand vehicle systems and repairs.
- Experience in a **dealership** environment is preferred but not mandatory.
- Ability to engage in effective **sales** techniques, including **upselling** additional services or products.
- Strong problem-solving skills with attention to detail.

Join our team as a Service Advisor where you can leverage your skills in a rewarding environment that values customer satisfaction and professional growth.

Pay: $20.00-$25.00 per hour

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

Work Location: In person



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