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Front Desk Agent

3 weeks ago


Ottawa, Canada Cartier Place Suite Hotel Full time

We are currently seeking a full time Front Desk Agent for our family owned and operated Hotel.

Responsibilities and requirements include:

- Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all guestroom rates and applicable transactions;. Generate daily revenue reports.

Position requirements include:

- Must be bilingual;. Hiring position includes Fridays, Saturdays and Statutory holidays. Must be available to work from 2:00pm to 12:00am. Possible fluctuation of working days and hours. High school diploma or equivalent;. Excellent communication skills;. Strong customer and guest service skills in a fast paced environment;. Experience with computers, Windows and Microsoft programs, and hotel software;. Ability to work part of a team and individually;. Good organizational and time management skills;. Previous hotel and audit experience an asset.

Work conditions and physical capabilities:

- Must be able to stand for entire scheduled shift;. Repetitive tasks;. Working in a fast paced environment with tight deadlines;. Multi taskings;. Standards of accommodation available;
We thank all applicants for their interest. However, only those considered will be contacted.

Pay: From $19.64 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays

Work Location: In person