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Receptionist & Social Media Coordinator

3 weeks ago

Okotoks, Canada Okotoks Tinting Full time

**Job Title**: Receptionist & Social Media Coordinator

**Location**: Okotoks, Alberta

**Position Type**: Full-Time

**About Us**

At _Okotoks Tinting & Graphics_, we specialize in high-quality automotive window tinting, paint protection film, windshield protection film, paint polishing, and ceramic coatings. We pride ourselves on our attention to detail, customer service, and top-tier results. We’re looking for a creative, organized, and customer-focused **Receptionist & Social Media Coordinator** to join our growing team.

**Position Overview**

**Key Responsibilities**

**Social Media & Marketing Duties**:

- Create and post engaging content that is family friendly (photos, videos, stories, and reels) across **Instagram, TikTok, and Facebook**, and any other social media platform that management thinks can benefit the growth of the company.
- Capture before-and-after shots, behind-the-scenes clips, and customer highlight moments.
- Assist with managing the posting schedule, hashtags, captions, and work towards steadily increasing our social media engagement.
- Collaborate with the team (Management & Installers) to showcase new products, promotions, and in progress/completed projects in a way that can drive sales and educate our viewers.

**Customer Service & Reception Duties**:

- Greet customers in person and over the phone with a friendly and professional attitude.
- Assist customers with basic service information, product education, and easy quotes through our CRM/Booking system (**Urable**).
- For complex inquiries, collect all necessary details and pass leads to the Sales Manager for follow-up.
- Maintain a clean, organized, and welcoming showroom and waiting area.
- Sweep floors, tidy up displays, and restock beverages, brochures, and supplies as needed.
- Cover the front counter when the Sales Manager is unavailable.

**Qualifications & Skills**
- Strong communication and interpersonal skills.
- Basic computer literacy and experience using CRM or scheduling tools (experience with Urable or something similar is an asset).
- Comfortable using smartphones and editing tools for content creation (CapCut, InShot, Canva, etc.).
- Knowledge of or interest in automotive aesthetics, photography/videography, and social media algorithms is a plus.
- Self-motivated, reliable, and able to multitask and adapt in a fast-paced environment and industry that is constantly growing and requiring change to be the best.
- High school diploma or equivalent required.

**Schedule & Compensation**
- Full-time (40-44) hours per week)
- Monday to Friday, 8:25AM - 5:00PM (some weekends and outside events may be required)
- $15-$18 per hour, based on experience (overtime over 44 hours/week)

**Job Types**: Full-time, Permanent

Pay: $15.00-$18.00 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Work Location: In person