Front Desk Receptionist
1 week ago
**Company description**
We are a thriving medical spa in Burnaby & Central Surrey. We perform various services including laser hair removal, hydrafacial, laser resurfacing and injectables along with ZO and Jane Iredale products.
We are located at Market Crossing in South Burnaby. This location includes free parking.
**Please do not call or drop in to our location for employment inquiries.**
**Job description**
We are seeking to hire someone who is friendly, energetic, and organized.
Required Skills and Experience
- Provide outstanding customer service
- Greet clients and guests in a professional, friendly manner
- Register customers and collect documentation
- Schedule follow-up appointments
- Perform a variety of other clerical and reception duties
- Call and write prospective customers to book consultations
- Strong abilities with office suite and gmail.
- Familiarity with Facebook and Instagram
**Tools we use**
- Jane App
- Mail chimp
- Go High Level CRM
**Preferred Experience**
Knowledge of medical spa services and products including ZO Skincare. Most important is ability to handle the volume of customer service interactions and ability to sell over the phone. Knowledge of treatments and products is preferred but not required.
**Job Types**: Full-time, Part-time, Permanent
Pay: $19.00-$27.00 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Burnaby, BC V5J 0A3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (required)
- CRM software: 1 year (preferred)
- Medical Aesthetics Education: 1 year (preferred)
Work Location: In person
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