Front Desk Receptionist

2 days ago


Burnaby, Canada M STUDIO LOUNGE Full time

M Studio Lounge is looking for a friendly, responsible, and detail-oriented **Front Desk Receptionist** to join our team. You’ll be the first and last person our clients see — and your role will help shape their entire experience.

**Responsibilities**:

- Open and close the store (including end-of-day cash count)
- Greet and check in clients warmly
- Handle client bookings and rescheduling (in-person, phone, DMs)
- Process payments and manage the front desk POS system
- Address and resolve client concerns with professionalism and care
- Build positive relationships with clients and provide a welcoming experience
- Assist with social media by taking photos of nail sets and client work (with consent)
- Keep the front desk and waiting area clean and organized
- Support team with daily flow and customer service

**Requirements**:

- Previous experience in reception or customer service preferred
- Reliable, organized, and a quick problem-solver
- Friendly, polished communication skills
- Tech-savvy (comfortable using booking systems and smartphones)
- Passion for the beauty/spa industry is a plus
- Weekend availability preferred

**Location**: 103-6888 Royal Oak Ave, Burnaby, BC
Part-time or full-time options available
Perks: Staff service discounts, team events, growth opportunities

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay
- Tips

**Benefits**:

- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person



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