Regional Administrator

2 weeks ago

Guelph, Canada Homewood Health Inc. Full time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Regional Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

**What you’ll be doing**:

- Provide administrative support to the Clinical Manager and Clinical Network
- Respond to specific client requests and coordinate third-party requests
- Manage and coordinate schedules of internal Service Providers in the region
- Respond to Service Provider payment and paperwork inquiries
- Assist with provider portal and troubleshooting issues
- Work with Clinical Managers to enhance and maintain the Clinical network
- Provide support to the National Administrative Team Lead as needed

**What we’re looking for**:

- Minimum 2 years of experience in a professional office and customer service environment
- Post-secondary education including courses in psychology and/or business administration would be an asset
- Exceptional customer service delivery skills
- Excellent English verbal and written communication skills; French language skills would be an asset
- Strong organizational and time management skills
- Ability to adhere to established policies, processes and guidelines

**Why work with us**

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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