Service Coordinator

6 days ago

SaintLaurent, Canada Avery Weigh-Tronix Full time

**Service Coordinator**
**Summary**

**Responsibilities**:

- Create, assign, and coordinate service technician work schedules.
- Establish assignment priorities and dispatch personnel accordingly.
- Create, dispatch, debrief, close and invoice work orders (full cycle).
- Support the local Branch Manager with creating and submitting work order estimates and proposals.
- Follow up with customers on existing proposals to help the branch achieve its monthly objectives.
- Enter Scale System and data sheet information into new Service Management software

(Salesforce/ServiceMax).
- Maintain and organize files and databases.
- Provide superior customer service to clients on the phone and via electronic correspondence.
- Follow-up with customer to review satisfaction and to understand opportunity for improvement.
- Shipping and receiving service parts.

**Profile**:

- Previous experience with Salesforce or ServiceMax an asset.
- Outgoing personality with excellent customer service skills.
- Bilingual (required)
- A minimum of two (2) years of customer service or a strong desire to learn is required.
- Driven, excellent multi-tasking skills and someone that enjoys problem solving.
- Strong communication skills, both verbally and in writing.
- Strong interpersonal skills and an awesome team player.
- Curious and interested in managing priorities and your work-life balance.
- The ability to process transactions with accuracy and attention to detail, while not sacrificing volume.
- Solid computer skills including Microsoft Office, Office 360, Microsoft Teams preferred.
- Professional diploma in administration or equivalent study.

**We offer a competitive salary, a comprehensive benefit plan as well as a fully funded retirement plan.**

APPLYNOW

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$52,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Microsoft Office: 3 years (preferred)
- Salesforce: 1 year (preferred)
- ServiceMax: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person

  • HR Service Coordinator

    2 days ago

    Saint-Laurent, Canada ABB Full time

    **HR Service Coordinator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Service Coordinator

    6 days ago

    Saint-Laurent, Canada MKRAK Management Full time

    **Customer Service Coordinator**: - Full-Time | Montréal / Saint-Laurent, QC_ - Salary: $65,000 - $75,000 per year (based on experience)_ - Industry: Golf / Sporting Goods_ **MKRAK** is a fast-growing company in the golf industry, and we’re looking for a proactive, team-oriented **Customer Service Representative** with a “can-do” attitude to join...

  • Sales & Customer Service Coordinator

    4 days ago

    Saint-Laurent, Canada Conglom Full time

    **What we offer you** Competitive Salary commensurate with experience. Comprehensive individual and family benefits coverage (extended health care, dental and vision care, long-term disability benefits, travel, and life insurance). Voluntary retirement savings plan with employer contribution. Paid personal/sick days. Fully equipped fitness...

  • Customer Service Coordinator

    1 day ago

    Saint-Laurent, Canada MKRAK Management Full time

    **Customer Service Coordinator**: **Responsibilities**: - Communicate with sales representatives, to provide updates on orders, warranties and repairs. - Respond to customer (B2B and consumer) inquiries promptly and professionally, while ensuring that issues are resolved in a timely manner. - Accurately log customer interactions and update customer profiles...

  • Logistics Coordinator

    1 week ago

    Saint-Laurent, Canada TAM International Full time

    **LFI Laurentide Forwarders (Canada) Inc. - a division of TAM International, is looking for a talented Logistics Coordinator to join our team in St-Laurent, QC.** The Logistics Coordinator is responsible for coordinating international and domestic shipments in a fast-paced work environment and ensuring that internationally traded goods move from point of...

  • Edi Coordinator

    2 weeks ago

    Saint-Laurent, Canada Lanctot Ltée Full time

    **WHY CHOOSE LANCTÔT?** Since 1953, Lanctôt Ltée has been a Canadian family business specializing in the distribution and production of high-end products and brands in 7 industries: Skiing, Cycling, Golf, Outerwear, Team Sports, Fashion and Optic. THE BENEFITS: - Group insurances after 3 months - A generous employee purchase program for all our...

  • Flight Coordinator

    2 days ago

    Saint-Laurent, Canada ACASS Full time

    Do you have excellent customer service skills? Are you a strong communicator who enjoys engaging with people from all over the world? Are you capable of efficiently coordinating multiple priorities? Does the prospect of joining a dynamic and multi-cultural team in the private aviation industry, interest you? If so, we would love to hear from you! **What we...

  • Coordinator, Customer Service

    2 weeks ago

    Saint-Laurent, Canada CENTURA Full time

    WORKING CONDITIONSCompetitive salary;Comprehensive group insurance program paid 100% by the employer;Group RRSP with employer contribution;Free parking and public transportation nearby;Full gym;Social committee, employee discounts.TASKS AND RESPONSIBILITIESRespond to calls and emails from our commercial customers wishing to order material for their...

  • Coordinator, Customer Service

    2 weeks ago

    Saint-Laurent, Canada CENTURA Full time

    WORKING CONDITIONS Competitive salary; Comprehensive group insurance program paid 100% by the employer; Group RRSP with employer contribution; Free parking and public transportation nearby; Full gym; Social committee, employee discounts. TASKS AND RESPONSIBILITIES Respond to calls and emails from our commercial customers wishing to order material for their...

  • Marketing Coordinator

    2 weeks ago

    Saint-Laurent, Canada ProEV - a division of ECI Full time

    Promark Electronics is a manufacturer of custom electronics for OEMs since 1987. We manufacture products such as wire harnesses, custom cable, electromechanical assemblies, and full system assemblies/box builds. Servicing customers globally, in a wide variety of industries including E-mobility, Industrial technology, Medical devices, Aerospace and Space, and...