Administrative Support Clerk

The District Municipality of Muskoka is currently recruiting for a

Administrative Support Clerk, IT Services

**Posting Date**: Wednesday, September 3, 2025
**Starting Rate**: $25.05 hourly
**Salary Range**: $25.05 - $27.48 hourly
**Hours of Work**:35 hours per week
**Classification**: CUPE Inside Class 4
**Status**: Permanent full-time

**The District**:
Muskoka is a great place to live and play, and the District is a four-season municipality
passionate about protecting, servicing and caring for this community. We have opportunities
that will allow you to learn, grow and build your career amongst other ambitious leaders and
innovators. We offer a competitive compensation package and are committed to promoting
diversity, accessibility and inclusion. **It’s what we do**

**The Opportunity**:
The Administrative Support Clerk facilitates the administrative support functions of one or more
divisions through effective customer service and administration of communication, meetings,
records management, work processes, and other information, as required.

**What you will do**:

- Provide administrative support to departmental staff including but not limited to: preparing

correspondence and monthly reports, proof reading documents, gathering data, statistics
and other information, scheduling resources, maintaining and distributing contact lists,
maintaining and reconciling data bases, data entry, analyzing data for accuracy and,
processing financial information including expenditure tracking.
- Receive, record, scan and distribute mail, facsimile and electronic transmissions to

appropriate staff.
- Assist Management with coordinating information to meet project / assignment/ program

timelines/ budgets
- Communicate and may coordinate with other District departments, and provides superior

customer service, acting as a first point of contact for visitors, community stakeholders and
service providers - this includes but not limited to: reception duties, greeting and responding
to public inquiries (in person, over the telephone, or electronically), responding to customer
needs, and distributing service requests for action to the appropriate staff.
- Maintain division files and record keeping systems including electronic files, scanning,

records retention, and follow-ups.
- Assist in the generation, collection, processing and filing of purchase orders, work orders,

timesheets, invoices (including processing and reconciling payments) and other
documentation as necessary to maintain accurate operations records.
- Arrange/ schedule divisional meetings and training and assist with agenda preparation and

minute taking of meetings, as required.
- Assist with monitoring and updating sections of the District of Muskoka website in

accordance with Communications’ direction, policies or procedures.
- Research, compile data and prepare preliminary /draft reports and correspondence for the

Management team
- Work safely and in compliance with relevant statutes and regulations and within the safe

work procedures
**What you will need**:

- Grade 12 diploma with three (3) years related experience or; completion of a one (1) year

post-secondary program with one (1) year related experience.
- Excellent customer service and communication skills (oral and written) with the ability to

respond to and communicate effectively in-person, over the phone or via written
correspondence, including tactfully handling or escalating difficult situations
- Proven ability to work both independently, as well as a team member, within a small working

group
- Highly organized with strong attention to details and can work in an efficient manner with the

ability to deal with and prioritize multiple tasks, often with competing deadlines
- Valid Ontario driver’s license

**What we are offering**:
The District is proud to offer the following benefits with this job:

- Health benefits
- Paid vacation
- Paid leaves
- OMERS pension
- Work-life flexibility
- Perks and discounts
- Wellness programs
- Fostering and fun environment
- Professional development and education opportunities
- Pay range progression based on length of time in the job and satisfactory performance

**The Next Step**
If you have the necessary skills, experience and qualifications, and can support our vision and
now link below.

**APPLY NOW** or visit our **careers page** for other opportunities.

The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging

equal opportunities and standards of goods and services, and we are compliant with the Accessibility for Ontarians

with Disabilities Act. If you require disability related accommodation to participate in the recruitment process, please

advise the Human Resources department as soon as possible. Accommodation may be provided in all steps of the

hiring process. Any questions regarding this posting should be directed to the Human Resources Department.