Inside Technical Sales

Howden is a global engineering business who focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so.

Howden North America has recently completed the acquisition of Compressor Products International (CPI) in Canada and now named, CPI by Howden.

For the location in Edmonton (Ab), we are looking for an Inside Technical Sales to join the local team.

Duties & Responsibilities:
- Provides product and service expertise to support customer requirements.- Continually grows the CPI sales penetration and opportunities within the territory.- Identifies each customer or potential customer’s needs and expectations to establish a successful customer-supplier working relationship.- Follows-up with customers to ensure customer satisfaction and expand business opportunities- Quotes prices, credit terms and prepare sales contracts for orders obtained.- Estimates date of delivery to customers for their orders based on knowledge of CPI’s production and delivery schedules.- Maintains and updates data about their territories and accounts.- Prepares and submits weekly call reports, weekly expense reports- Create technical documentation such:
- Technical Quotes including correct pricing models and legalities;-
- Technical Reports;-
- Supports parts procurement and supply for reconditioning and overhauls.-
- Use of Engineering principles to solve complex engineering related tasks and issues- Ensuring all center tasks are completed in accordance with current engineering standards- Work with operations to complete priorities and ensure all required tools and documentation required is in place.- Planning and executing of projects related to new and pre-existing production lines.- Conducts follow-ups with customers of the reliability and performance of parts or service work- Adhere to all Health and Safety, and Environmental requirements.- Support production staff- Attend all capacity and backlog meetings and coordinate where needed- Remain fresh and up to date on current engineering related thinking- Other duties as assigned

Competencies- Ability to work independently with strong Team acumen- Must be able to use complex equipment requiring continuous attention.- Analytical skills- Developed judgment skills- Solution broker- Ability to coordinate required tasks on own initiative- Ability to work under mínimal supervision- Ability to multitask- Team player with positive attitude and excellent interpersonal & customer service skills- Communicate effectively in English (written and verbal)- Ability to initiate and complete projects within a specific timeframe- Must be able to make skilled decisions- Health, Safety and Environment (HSE) oriented- Willing to work flexible hours and additional work hours during peaks times

**Qualifications**:
- JM Parts Technician, Millwright/Mechanic with Natural Gas Compression expertise- A minimum of five years of experience in a natural gas compression sales & service.- Review scale drawings to ensure the proposed designs satisfy requirements and comply with manufacturing capabilities.- Ability to take precise measurements using specialized equipment and techniques.- Collect data and develop statistics to describe equipment and system functionality. Estimate durations of development, fabrication, construction, and repair tasks.-
- Interact with others such as supervisors or managers for advice and direction, to discuss work and provide updates.- Experience with the use of statistical analysis software and computer-assisted design, manufacturing, and machining i.e. Microsoft Office, including Project, AutoCAD, SolidWorks.- All required & company specified HSE tickets

Working Conditions: Generally, works in an office and shop environment, field work may be required.

JOB BENEFITS:
- Join a dynamic company always looking to grow and expand;- Stimulating work environment;- Complete group insurance plan and pension plan;- Continuous training;- Autonomy and flexibility.