Technical Inside Sales

**HIRING IMMEDIATELY**

Assessing proficiency in Microsoft Excel could be included as a component of the interview process.

Reliable transportation to and from work is required.

**In return for your hard work, we offer a starting wage of $ 28 to $ 30 per hour, along with a comprehensive company benefits package.**
- **FEEL LIKE YOU ARE THE RIGHT PERSON FOR THE JOB. LET’S TALK. **_

**COMPANY PROFILE**

GC Custom Metal Fabrication (GC) is a family owned & operated sheet metal fabrication company based in **Edmonton, AB**. Starting in 1982, the goal of matching excellent customer service with high quality products has remained the focus. Since that time, we have provided leading custom manufacturing services within the Edmonton area by utilizing the latest metal fabrication technology, specializing in crafting unique creations for a variety of industrial sectors throughout Alberta and Western Canada. This approach has helped our client build strong customer relationships, referrals and repeat clients.

**POSITION OVERVIEW**

Reporting to the Senior Technical Sales Lead hand, this position will take a lead role in managing and serving as the primary point of contact for an existing GC sales account. The role also includes supporting other customer inquiries and overseeing the processing of incoming orders through GC’s internal systems
- and aims to exceed customer expectations.

**KEY ACCOUNTABILITIES**:
1. Managing a key GC Custom Metal Fabrication sales account

2. Other insides sales activities to include but not limited to:

- Actively managing other incoming customer inquiries, identify customer needs, and provide accurate and timely information.
- Reviewing customer Request For Quotations, (RFQ) engineering drawings and technical content.
- Accurately estimating materials and labor requirements to meet customer’s scope of work.
- Coordinating with internal departments to ensure product availability and project feasibility.
- Processing incoming orders, coordinate with the shop foreman for production, while effectively managing current work orders and progress.
- Accurately reporting and forecasting revenues from a set accounts list.
- Establishing and maintaining positive and professional customer relationships.

**KEY QUALIFICATIONS**:

- A Minimum 2 years of experience Ideally from a similar role within a custom manufacturing fast paced and self-directed environment.
- A minimum of 2 years demonstrated customer service with the ability to effectively manage multiple customers.
- A minimum of 2 years estimating experience in a manufacturing environment.
- Post secondary education, i.e technical diploma in related fields considered a strong asset.
- Equivalencies of overall experience and education will be considered.
- Reliable transportation required to travel to and from work as well as valid class 5 operator’s license.
- A high attention to detail is required with the ability to work in a structured environment while working under pressure.
- Above average and demonstrated use of Microsoft computer products is required, especially with the excel computer program.
- Demonstrated ability to read and interpret technical drawings, blueprints, specifications, and customer end documents.
- Exceptional verbal and written communication skills.
- Excellent time-management, organizational skills.

**Job Types**: Full-time, Permanent

Pay: $28.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Vision care
- Wellness program

Ability to commute/relocate:

- Edmonton, AB T6P 1K1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This position requires strong attention to detail skillsets. How would you describe your attention to detail in a work setting?

**Experience**:

- metal manufacturing: 2 years (required)
- customer service: 2 years (required)
- inside sales: 2 years (preferred)
- Computer operation: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- transportation to commute to and from work (required)

Work Location: In person