Client Relationship Manager

**ILCO Transit** is a premier transportation and logistics company. Since 2009, we have been delivering elite customer service and seamless transportation solutions for our clients. With a reputation for reliability and excellence in the logistics industry, we are now looking to expand our team.

This position involves building your own portfolio of clients, working closely with customers and suppliers to meet their transportation requirements. Your day-to-day tasks will include:

- Managing dedicated customer accounts.
- Planning, coordinating, and dispatching orders within the organization and with external partners.
- Providing guidance, support, and exceptional customer service.
- Developing new customer relationships when opportunities arise.
- Negotiating freight rates.

**Qualifications**:

- 1 to 3 years of B2B sales experience.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational and problem-solving skills.
- Ability to manage multiple tasks and responsibilities simultaneously.
- Skilled at persuasion, influence, and negotiation.
- Works well in a team and across departments.
- Maintains a positive attitude and thrives in a fast-paced environment.

**Competencies**:

- **Relationship Building**: Build strong relationships through communication, trust, and integrity.
- **Management of Complexity**: Adapt and thrive in a dynamic and changing environment.
- **Customer Focus**: Understand and anticipate customer needs to provide tailored solutions.
- **Sales & Negotiation**: Identify new prospects and successfully negotiate in a collaborative, consultative way.
- **Strategy & Planning**: Develop business priorities that meet and exceed customer expectations.
- **Logistics sales experience.**:

- **Familiarity with Loadboards, TMS, and a network of carriers/accounts.**:

- **Knowledge of organizing dedicated transport runs, routing, and planning.**:

- Bilingual in **English** and French is an asset.

**What’s in it for YOU**:
At ILCO Transit, we offer a comprehensive range of benefits:

- **Competitive Salary & Benefits**: Including health and wellness programs, performance bonuses, and more. Compensation is tied directly to your experience, and higher pay is available for those bringing in established, profit-generating accounts.
- **Career Growth Opportunities**: We provide opportunities for advancement through ongoing training and development programs.
- **Collaborative Environment**: Work in a team-focused, dynamic environment that encourages collaboration, innovation, and personal growth.
- **Flexibility & Work-Life Balance**: We understand the importance of flexibility in today’s work environment and strive to provide options that allow for a balanced lifestyle.

Joining ILCO Transit means becoming part of a fast-growing, forward-thinking company that values your personal and professional development. Whether you’re developing client relationships or solving complex logístical challenges, you’ll have the chance to make an impact from day one.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$180,000.00 per year

Additional pay:

- Bonus pay
- Commission pay
- Signing bonus

**Benefits**:

- Company events
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- B2B sales: 2 years (required)
- Loadlink/DAT: 1 year (required)
- Client Relationship: 2 years (required)
- Trucking Logistics: 2 years (required)
- Have you used Loadlink: 2 years (required)
- Trucking Logistics OTR: 2 years (required)

**Language**:

- English Fluently (required)

Work Location: On the road

Expected start date: 2025-03-31