Communications and Administration Coordinator

Overview:
The Coordinator of Communications and Administration is responsible support all internal and external communication to enhance Hard Rock Hotel & Casino Ottawa’s reputations in the community and increase employee engagement.

**Responsibilities**:

- Draft internal newsletters, monthly FAQs, daily communication via employee smart phone app, press releases, radio scripts, on-line and social media content\
- Proofread vast quantities of information on deadline daily.
- Coordinate swag bags and media giveaways for all special appearances and seasonal exposure.
- Maintain and update the crisis communication plan.
- Track and report on all media stories
- Organize and maintain digital media kit for mass media needs.
- Maintain lists: community, vendor, partner and social and media lists for invites and follow up.
- Provide research and planning assistance for long and short term PR initiatives and monthly employee engagement events.
- Coordinate all onsite news media logistics with internal departments like Security, Casino Operations, Gaming Commission, Public Space, Executive.
- Redirect Media solicitation calls. Follow up with media agency for recommendations.
- Scan newspapers daily and magazines weekly/monthly for any SHR mention or ads and maintain files.
- Provide Social Media support as needed onsite and offsite for events, promotions, sponsorships and celebrity appearances.
- Liaison for media at events onsite, check in support, responsible and keeper of media credentials.
- Update and maintain Department Traffic Report 2-3 times daily.
- Maintain files and digital binders for ALL PR and Community Relations and employee communications
- Maintain photo galleries of property shots and events.
- Communicate through and respond to Web inquiries
- Support the Exeuctive team with administrative assignments such as organizing meetings, drafting meeting agendas and minutes, expense reports, issuing purchase orders.
- administrative support for important Hard Rock initiatives such as Save The Planet

Qualifications:

- Bachelors degree in Marketing, Journalism, Communications or Public Relations required, or the equivalent combination of education and experience
- 1-3 years in a communcations, public relations, copywriting or marketing role
- Proficient knowledge of Microsoft Office, Excel, Word, Power Point, and other organizational systems
- Experience in writing press releases, stories, and other relevant content for internal and external communications
- Ability to effectively communicate in both written and verbal formats in both French and English
- Superior organizational skills
- Work well under pressure of deadlines
- Have interpersonal skills to deal effectively with all internal and external contacts
- Ability to exercise a great deal of initiative, forward strategic thinking and independent judgment
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays

**Work Environment**:

- Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, environment with constant exposure to general public and excessive noise, as well as, in a professional office setting. At times, you will be working off property.
- This position requires frequent standing and walking and the ability to lift, push, and pull up to 30 lbs.
- Must be able to respond to visual and aural cues