Administrative Coordinator

**JOB POSTING - Full-time Administrative Coordinator**

The **Ottawa Birth and Wellness Centre**(OBWC) is a **midwife-led birth and wellness centre** located in southeast Ottawa that offers a **broad range of maternal and infant services** to birthing people, newborns, and their families. These services include prenatal care, labour and delivery, educational programs, and wellness services.

**We are looking for a versatile administrative professional who is able**to juggle competing priorities, has a keen eye for detail, enjoys finding solutions to problems, and working independently as part of a small team of dedicated staff members.

**The Centre’s Administrative Coordinator**is the **first point of contact** for clients, families, and members of the public, seeking information about the Birth Centre and its services.

The Administrative Coordinator provides administrative support and reception services including responding to inquiries, day-to-day facilities management, governance support, communications, assisting with financial management, managing room bookings and set-up, and providing support for events at the OBWC.

**Education, Training and Experience**
- Excellent communication skills in French and English (**bilingualism required**);
- High school education or equivalent (required). College or other post-secondary training in a related discipline would be considered an asset;
- Minimum two years’ work experience in an office or similar environment;
- Proficient with general office technology, including hardware.
- Familiarity and experience with QuickBooks Online or other accounting software;
- Familiarity with web platforms and other social media and communication tools would be an asset;
- Knowledge and experience in health care or not-for-profit/public sector organizations a strong asset;
- Current Police Record Check (may be acquired after hiring).

**Competencies and Skills**
- Ability to work with minimum supervision, prioritize tasks, meet deadlines, and manage multiple activities.
- Strong client service orientation. Excellent interpersonal skills and a demonstrated ability to develop mutually respectful relationships with clients, colleagues, vendors, and stakeholders.
- Understanding and commitment to the OBWC’S model of midwifery care.
- Experience with facilities and/or meetings and events management.
- Experience with supporting financial management.
- Strong problem-solving skills and demonstrated resourcefulness and initiative.
- Must be able to work in, and be sensitive to, a diverse and multicultural environment.
- Good technical and troubleshooting skills related to office technology and equipment.
- Demonstrated professionalism, discretion, and sound judgment.

**Standard hours will be Monday to Friday, 8:30am to 4:30pm**, with occasional evenings and after-hours responsibilities. Work location is the Ottawa Birth and Wellness Centre on Walkley Road. Salary for the position is $42,000 annually with a competitive extended benefits program, including an RRSP matching program.

For a **detailed job description**, please see the following pages.
- **Deadline for Applications: Monday, April 28, 2025 at 5pm. Position is expected to start immediately.**_

The Ottawa Birth and Wellness Centre is committed to employment equity.

Only applicants selected for an interview will be contacted. Thank you for your interest.
- ____________________________________________

**POSITION TITLE: Administrative Coordinator**

**PROGRAM: Ottawa Birth & Wellness Centre (OBWC)**

**REPORTS TO: Manager of Operations**

**JOB SUMMARY**

The Administrative Coordinator is an integral member of the OBWC team. They will provide administrative support that contributes to the delivery of high-quality services to midwives, their clients, and the public.

**RESPONSIBILITIES**

The Administrative Coordinator performs duties that fall into the following categories:

- General Administration
- Facilities Management
- Financial Management
- Client Records Management
- Corporate Records Management and Information Technology
- Event, Governance, and Meeting Management
- Vacation coverage for some Manager of Operations duties
- Communications including Instagram and Facebook content
- Ability to engage with stakeholders
- 1. General Administration_

1.1. Provide general administrative support to OBWC staff including scheduling management for the Executive Director.

1.2. Receive and respond to or redirect enquiries from clients, the public, and various stakeholders received through various channels. Effectively manage difficult interactions.

1.3. Manage production and printing needs of the OBWC.

1.5. Process all incoming mail, and manage outgoing mail.

1.6. Participate in quarterly meetings with Clinical Lead Midwife, Lead Midwife, Birth Centre Aides (BCAs), the Executive Director and other staff to identify general issues and areas for improvement. Actively participate in staff team building efforts.

1.7. Create a