Communications and Administration Coordinator
4 days ago
Overview:
The Coordinator of Communications and administration is responsible support all internal and external communication to enhance Hard Rock Hotel & Casino Ottawa’s reputations in the community, increase employee engagement and support the efficiency of the Executive Team.
**Responsibilities**:
- Draft internal newsletters, monthly FAQs, daily communication via employee smart phone app, various copywriting for promotional materials, media content/web copy.
- Proofread vast quantities of information on deadline daily.
- Maintain and update the crisis communication plan.
- Organize and maintain digital media kit for mass media needs.
- Maintain lists: community, vendor, partner and social media lists for event invites and follow ups.
- Provide research and planning assistance for long and short term PR intiatives and monthly employee engagement events.
- Coordinate all onsite media logisitics with internal departments like Decurity, Suveillance, Compliance, Casino Operations, Public Space and the Executive.
- Redirect Media solicitation calls. Follow up with media agency for recommendations.
- Scan social media daily for any mention or ads with copy that includes Rideau Carleton Casino Raceway or Hard Rock Hotel & Casino Ottawa and maintain electronic files.
- Provide Social Media support as needed onsite and offsite for events, promotions, sponsorships and celebrity appearances.
- Liaison for media at events onsite, check in support, responsible and keeper of media credentials.
- Maintain files and digital binders for ALL PR and Community Relations and employee communications.
- Maintain photo galleries of property shots and events.
- Communicate through and respond to PR Web inquiries
- Support the Exeuctive team with administrative assignments such as organizing meetings, drafting meeting agendas and minutes, expense reports, issuing purchase orders.
- Administrative support for important Hard Rock initiatives (ie. Save The Planet)
Qualifications:
- Bachelors degree in Marketing, Journalism, Communications or Public Relations required, or the equivalent combination of education and experience
- 1-3 years in a communcations, public relations, copywriting, marketing role or administrative role
- Proficient knowledge of Microsoft Office, Excel, Word, Power Point, and other organizational systems
- Experience in preparing powerpoint presentations, writing internal and external communications
- Ability to effectively communicate in both written and verbal formats in both French and English is an asset
- Superior organizational skills
- Work well under pressure of deadlines
- Have interpersonal skills to deal effectively with all internal and external contacts
- Ability to exercise a great deal of initiative, forward strategic thinking and independent judgment
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays where required
**Work Environment**:
- Duties and responsibilities are typically performed in a fast-paced, environment with constant exposure to general public and excessive noise, as well as, in a professional office setting. At times, you will be working off property.
- This position requires frequent standing and walking and the ability to lift, push, and pull up to 30 lbs.
- Must be able to respond to visual and audio cues
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