Project Coordinator/scheduler
3 days ago
TSF - The Stone Fabricator (your Granite and Quartz CNC partner), is a Business to Business (B2B) corporation, with a 40,000 sq ft facility located in Ottawa (ON), which specializes in providing raw material (stone slabs), templating, custom fabrication and installation of Kitchen countertops, Vanity tops, Fireplace and Bath surrounds, as well as any other project using stone surfaces.
We have an immediate opening for a permanent, full time Project coordinator/scheduler
**Primary responsibilities**
- Coordinating and scheduling stone project activities, such as templating, installations and service calls, using custom software for that purpose.
- Ensuring efficient scheduling by following project specifications while making sure that relevant paperwork is complete and consistent with internal company procedures.
- Calling clients ahead of time, managing appointments, rescheduling, etc.
- Providing assistance with complex customer service situations, working with the sales / templating / fabrication / installation team to find effective solutions.
- Assisting sales staff with scheduling their projects
- Other administrative and customer service duties as required.
**Requirements**:
- Previous experience in an office or service-oriented environment.
- Experience in a stone fabrication environment, or working with kitchen/bathroom/cabinet manufacturers, and / or knowledge of granite, quartz and marble products is an asset.
- Proficiency in Microsoft Office.
- Strong attention to detail and organizational abilities.
- Superior interpersonal, verbal and written communication skills.
- Excellent customer service attitude.
- Team-oriented and collaborative approach.
- Strong work ethic.
- Professionalism in manner and appearance.
- Immediate start
TSF - The Stone Fabricator is an equal opportunity employer and values diversity.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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