Administrative Assistant/receptionist

2 weeks ago

Montréal, Canada Maska Full time

We are seeking a dynamic and organized individual to join our team as an Administrative/Reception Assistant for our prestigious Italian fashion brand. As an Administrative/Reception Assistant, you will play a crucial role in supporting our daily operations and ensuring the smooth functioning of administrative tasks.

**Responsibilities**:
Perform various administrative functions:
Review incoming mail, prioritize and distribute to the appropriate departments.
Answer telephone calls and direct them to the appropriate personnel.
Assist with general office tasks and provide support to other team members as needed.

Order office supplies and maintain inventory:
Monitor office supplies stock levels and place orders when necessary.
Ensure that the office is well-stocked and equipped for daily operations.

Receive, sort, and distribute mail and deliveries:
Collect and distribute incoming mail, packages, and deliveries to the appropriate recipients.
Maintain an organized mail and delivery system.

Manage social media and online chat interactions:
Monitor and respond to messages and inquiries received through social media platforms.
Engage with customers and provide exceptional customer service.
Proactively address customer concerns or issues.

Coordinate and fulfill online e-commerce orders:
Assist in processing online orders, ensuring accurate and timely fulfillment.
Collaborate with the shipping team to ensure efficient order delivery.

Maintain and optimize the brand website:
Regularly review and audit the brand website to ensure it meets public presentation and user experience standards.
Update images, content, and specifications for products on the website.
Collaborate with the marketing team to implement improvements and optimize the website's performance.

Other related duties/tasks as assigned:
Adapt to the evolving needs of the brand and contribute to its growth.

**Requirements**:

- Proven experience in administrative and marketing roles.
- Proficiency in using Shopify and managing online stores.
- Strong social media management skills.
- Excellent organizational and time management abilities.
- Exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Positive attitude and ability to bring a good vibe to the team.
- Fluency in both written and spoken Italian and English is preferred.

Please submit your resume highlighting your relevant experience and why you believe you would be a great fit for our team.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative assistant: 1 year (preferred)

Work Location: In person

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