Account Manager

**Join the fastest-growing siding renovation company in North America: Account Manager Wanted**
- Ideal Siding_ is revolutionizing the siding renovation industry. As a franchisor company, we operate with a unique business model where our marketing department functions as an in-house agency serving our franchisees. Our marketing department is dedicated to crafting local marketing strategies, managing PPC and display ad campaigns, and overseeing other essential marketing aspects for each of our franchisees across North America.

We are looking for a motivated and experienced **Account Manager** to join our team in Vancouver, BC. This person will play a critical role in supporting our franchisees by acting as their primary point of contact for marketing initiatives and ensuring alignment with our corporate strategy.

**Why Choose Ideal Siding?**
- Be part of a dynamic, fast-growing company.
- Enjoy the flexibility of a hybrid work schedule with the opportunity to work from home 2-3 days a week.
- Benefit from extended health care, dental care, free on-site parking, and company events.
- Work in a supportive environment that encourages professional growth.

**Core Responsibilities**
- **Support Franchisees**: Serve as the main point of contact for a portfolio of franchisees, providing guidance on digital marketing tools, local campaigns, and best practices.
- **Oversee Campaign Execution**: Collaborate with our in-house PPC, SEO, and social media teams to ensure campaigns are executed effectively and align with franchisee needs.
- **Analyze Performance**: Review campaign metrics and performance reports with franchisees, offering tailored recommendations to improve ROI and lead generation.
- **Provide Training and Onboarding**: Train new franchisees on our marketing tools, platforms (e.g., Google My Business), and processes.
- **Problem-Solve**: Address franchisee concerns, such as low lead volume or review management, by coordinating with internal teams to develop effective solutions.
- **Communicate Regularly**: Maintain proactive communication with franchisees through regular check-ins, ensuring they feel supported and aligned with company goals.
- **Report to Leadership**: Provide updates to the Marketing Director on franchisee satisfaction, campaign performance, and any recurring challenges or trends.

**Qualifications**
- **Experience**: 3+ years in account management, digital marketing, or a similar client-facing role. Experience in franchising, multi-location businesses, or the home improvement industry is a strong asset.
- **Digital Marketing Knowledge**: Familiarity with SEO, PPC, social media advertising, and CRM tools (e.g., HubSpot or Salesforce).
- **Communication Skills**: Exceptional verbal and written communication skills, with the ability to explain marketing strategies and performance metrics clearly.
- **Analytical Skills**: Strong ability to analyze data, identify trends, and provide actionable insights.
- **Problem-Solving Abilities**: A proactive and resourceful mindset with a track record of resolving client concerns effectively.
- **Organizational Skills**: The ability to manage multiple franchise accounts, prioritize tasks, and meet deadlines.
- **Tech-Savvy**: Proficiency with various marketing tools and platforms.

**How to apply**

If you’re passionate about digital marketing, thrive in a client-focused role, and want to be part of a dynamic and growing team, we’d love to hear from you Please submit your resume + cover letter. In your cover letter, please highlight your relevant experience, why you are interested in joining our team, and how you can contribute to our company's growth and success.

Pay: $60,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC V5C 6C6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Burnaby, BC V5C 6C6