Patient Services Administration

2 weeks ago

Collingwood, Canada Georgian Bay Family Health Team Full time

**Company Overview**

The Georgian Bay Family Health Team (GBFHT) is a regional, patient-centred primary health care team dedicated to providing unparalleled collaborative health care. Our mission is to improve the overall health of the Georgian Bay population through a team of dedicated professionals.
**Summary**

Are you looking for a professional, friendly workplace, where patient care and customer service are our top priorities? Then join us

We are seeking an experienced administrator to join our Family Health Team. Our progressive, multi-disciplinary team is a key player within the South Georgian Bay region, proud of the solid relationships and history of collaboration with all our community partners. We work in a professional and collegial environment, use an up-to-date electronic medical records system (EMR), and offer many opportunities for ongoing training and professional development. The Georgian Bay Family Health Team (GBFHT) provides a host of primary care services including Lung Health, Diabetes, Healthy Aging, Nutrition Counselling, Mental Health Programs, Cardiovascular Rehabilitation and Ontario Telemedicine Network (OTN).

We seek an energetic person with excellent communication skills, both written and verbal, to provide general administrative support to our interdisciplinary health providers. In addition to performing reception duties and answering phone enquiries in our busy patient services department, you will administrate our Physical Health programs (lung health, nutrition, hypertension, healthy aging, etc.), specifically, as the point person for scheduling and data reporting, and various other duties as required. This role will also require the ability to evaluate EMR user requirements, make simple form changes in the EMR or online platform, and escalate these requests as needed. This requires a detail-oriented and analytical thinker who enjoys technical challenges.
- **Qualifications and Skills**:

- Minimum 3 years administration, and/or customer focused experience
- Certificate in Medical Office Administration or similar, an asset
- Professional telephone manner and excellent interpersonal skills
- Advanced working knowledge of MS Word and Excel is required
- Proficient in MS Teams, PowerPoint, etc.,
- EMR skills an asset
- Attention to details required.
- Strong team player
- Excellent problem-solving skills

Requirement: Vulnerable Records Check.

The interview process will include a test of written communication and technical skills.

Only those selected for interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $37,667.00-$43,667.00 per year

**Benefits**:

- Company pension
- Extended health care
- On-site parking

Work Location: In person

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