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Patient Services Administration Assistant

2 weeks ago

Collingwood, Canada Georgian Bay Family Health Team-Collingwood Full time

_**Are you looking for a professional, friendly workplace, where patient care and customer service are our top priorities? Then join us**_

We are excited to announce an opportunity for an experienced administrator to join our Family Health Team. Our progressive, multi-disciplinary team is a key player within the South Georgian Bay region, proud of the solid relationships and history of collaboration with all our community partners. At the Georgian Bay Family Health Team (GBFHT), we foster a friendly, supportive environment, and a collegial work atmosphere. We utilize an up-to-date electronic medical records system (EMR) and offer numerous opportunities for ongoing training and professional development. Our team provides a host of primary care services, including Lung Health, Diabetes, Healthy Aging, Nutrition Counselling, Mental Health Programs, Cardiovascular Rehabilitation, and the Ontario Telemedicine Network (OTN).

We are seeking an energetic person with excellent communication skills, both written and verbal, to provide general administrative support to our interdisciplinary health providers. In addition to performing reception duties and answering phone enquiries in our busy patient services department, you will administrate our Mental Health and Lung Health programs (counselling, smoking cessation, asthma and COPD education). Specifically, you will be the point person for scheduling and data reporting, and various other duties as required. This role will require the ability to evaluate EMR user requirements, make simple form changes in the EMR or online platform, and escalate these requests as needed. We are seeking a detail-oriented, analytical thinker who enjoys technical challenges.

**Qualifications and Skills**
- Minimum 5 years administration, and/or customer focused experience an asset
- Certificate in Medical Office Administration or similar, an asset
- Strong working knowledge of MS Word and Excel is required
- Experience with Microsoft products; Teams, PowerPoint, etc. an asset
- EMR skills an asset

**Résumés without a cover letter will not be considered.** The interview process will include a test of written communication and technical skills. Only those selected for interview will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $36,678.00-$42,519.85 per year

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Administrative experience: 5 years (preferred)

Work Location: In person

Application deadline: 2025-01-10
Expected start date: 2025-01-20