Front Desk Receptionist

1 week ago


Sarnia, Canada Travelodge Sarnia Full time

Providing courteous and efficient telephone services including accurate message taking
- Being knowledgeable of information on the hotel and surrounding area
- Answering guest inquiries regarding rates, special packages, and general information accurately and in a timely manner
- Accurate completion of all special billing requests
- Responsible for check in and out of guests
- Creating reservations via telephone, central/global reservations, correspondence and in person
- Present statements of charges to departing guests and receive payment
- Performing general office duties
- Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures
- Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
- Working shifts as business levels dictate
- All Front Desk Agents will be trained and expected to work in other areas of the Front Office when needed
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned

**Job Types**: Full-time, Part-time

Pay: From $17.20 per hour

Work Location: In person



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