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Sarnia Anti-Aging Clinic is a physician-directed cosmetic clinic that has been open since 2015. The successful applicant should be able to multitask in a busy reception environment, have good attention to detail, and work well in a team with effective communication. Proven sales skills are an asset. Verbal and written fluency in English is a must. The position is part-time to full-time - 5 days a week and must be available to work the casual Saturday. **Day-to-day Responsibilities Include (but are not limited to)**: - Greeting patients - Answering incoming calls - Scheduling patient appointments - Taking payments - Educate patients on medical aesthetic treatments and skincare products - Update medical charts - Assist in room turnover with sterile cleaning practices - Professional appearance, well-groomed, willing to always be dressed in uniform, and be compliant with the highest standards of safety and patient care. **Job Type**: Part-Time to Full-time Experience Required: - Reception experience in Medical or Cosmetic Clinics/Spas is preferred **Qualifications and Skills** - **Minimum 1 year in a client-facing / guest services role**. Extra points if it's in the healthcare or beauty/medical aesthetic industry. - **"People person" with common sense, great attention to detail**, and the ability to think on your feet in order to ensure the smoothest experience for our patients. - **Energetic and enthusiastic**, someone who wants to be part of a close-knit team and contribute to the growth of Sarnia Anti-Aging Clinic. - Knowledge of non-surgical medical aesthetic procedures such as Botox, Fillers, Laser Technology, and Coolsculpting would be an asset. - Knowledge of medical-grade skincare products and **Myaestheticspro and Accuro **would be an asset. - **Team player with a strong work ethic** and a desire to continuously learn and improve their skills. - A **passion and enthusiasm for healthy aging, beauty/makeup, and skincare are also an asset.**: - **Professional etiquette** with a strong understanding of patients' privacy requirements. - Reliable with a can-do attitude and a true team spirit. - Own transportation and flexible hours between 8-7 (shifts always scheduled with notice, and we try to keep most days for this role between 9-5) Availability for Saturdays might be required on an occasional basis, typically not more than once/month or less) You will be the first point of contact for patients at our beautiful waterfront location. While some of your tasks will be more of a _reception aid role_, **your main responsibility is to elevate the patients' ("guest") experience as much as you can**: a smooth check-in, friendly and professional engagement with the customers, familiarize yourself with loyal patients and **always be proactive in thinking of ways to make their time at Sarnia Anti-Aging Clinic an excellent experience** (from checking forms beforehand, assisting in getting the room ready and the place looks sharp at all times). _**Details matter here**_, and if you are the kind of person who has an _**eye for "aesthetically pleasing" spaces**_ and _**enjoys making people feel welcome and cared for**_, this role is a great fit. Pay: $18.00-$25.00 per hour Expected hours: 25 - 40 per week **Benefits**: - On-site parking - Store discount Schedule: - Monday to Friday Ability to commute/relocate: - Sarnia, ON: reliably commute or plan to relocate before starting work (preferred) **Education**: - Secondary School (preferred) **Experience**: - Front desk: 1 year (preferred) - Sales: 1 year (preferred) Work Location: In person Application deadline: 2022-05-16
