Treatment Coordinator/administrator

7 days ago

Whitby, Canada Quantum Orthodontics Full time

Quantum Orthodontics is currently hiring a full-time, treatment Coordinator to join our team. This is a mat leave position.

We are a travelling orthodontic team with 2 home locations.

Home Locations: Brooklin and Uxbridge. Mondays-Thursdays**

Travelling Locations: Port Perry, Port Hope, Trenton

*We travel to these offices once every 4-6 weeks and there are some locations you may not be required to go to. We travel to these offices on Fridays, with the exception of Port Perry which we travel to every other Wednesday*

**Duties & Responsibilities**:

- Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
- Monitor each patient’s progress to ensure completion of the orthodontic treatment plan and report patient status to the attending doctor as well as enter and track patient treatment plans in the system.
- Ensure that all forms for acceptance (pre-determinations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
- Manage consultation reports and progress.
- Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
- Perform other duties as assigned.

Qualifications:
Successfully completed a recognized Medical Office Administration or Dental Reception program is an asset.
A minimum of 1-2 years' experience working in a dental practice is considered an asset.

Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
Superior organizational ability. Can effectively manage multiple tasks and meet deadlines.

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All patients and staff are required to wear a mask due to the guidelines set by our governing body.

Work Location: In person

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