Office Administrator/treatment Coordinator

1 week ago


Whitby, Canada Whitby Dental Office Full time

**About us**

We are professional and fast-paced.

Our work environment includes:

- Modern office setting
- Growth opportunities

**Responsibilities**:

- Present and explain treatment plans and financial options to patients with clarity and empathy.
- Coordinate appointments, follow-ups, and attention to case acceptance.
- Collaborate closely with dentists, hygienists, and front office staff to ensure seamless care coordination.
- Verify insurance benefits and submit pre-authorizations.
- Maintain accurate patient records and uphold confidentiality standards.
- Track case acceptance rates and proactively follow up on pending treatments.
- Manage administrative tasks and ensure smooth operations of the office
- Coordinate and schedule patient appointments
- Provide support to staff members as needed

**What We’re Looking For**:

- 1+ year of experience as a Treatment Coordinator or in a similar dental administrative role.
- Experience dealing with all various insurance companies, verbally and electronically.
- Excellent communicator to present treatment plans to patients.
- Strong knowledge of dental procedures, terminology, and insurance plans.
- Proficiency with Abeldent software.
- A positive attitude, strong work ethic, and commitment to excellent patient care.
- Attention to detail and accuracy in work.

Ability to work independently and as part of a team.

Pay: $28.00-$32.00 per hour

Expected hours: 35 - 40 per week

**Experience**:

- Dental office: 1 year (required)

Work Location: In person



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