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Part-time Dispatcher

3 weeks ago

Vancouver, Canada IATSE Local 118 Full time

**PART TIME DISPATCHER**

**APPLICATION DEADLINE: Until filled**

**ORGANIZATION DESCRIPTION**

IATSE Local 118 is the labour union for the Lower Mainland representing technicians, stagehands, artisans and craftspeople in the entertainment industry, including live theatre, rock and roll, trade shows, and conventions. In addition to representing workers the local operates a dispatch service that refers members to employers based on skillset and seniority.

**JOB DESCRIPTION**

Reporting to the Dispatch Supervisor, dispatchers refer casual workers to various employers on a gig-to-gig basis. Dispatchers use the Local’s dispatch database to match workers to gigs based on skillset and seniority, as well as maintain and update this database.

This is a great opportunity for someone who is organized and understands the live entertainment work place, and is looking to fill out their week with some extra hours of work.

Dispatch is a highly dynamic work environment with tight time constraints. Organizational ability is important as Dispatcher must handle many calls simultaneously, while balancing priorities. Dispatchers must remain cool, organized, and effective in what can sometimes be a high-pressure work environment. Occasionally they must manage conflict, and dissatisfied workers and employers, while upholding the Local’s policy and procedures.

Dispatch is open 7 days per week, from 8am to 8pm, with occasional work past 8pm during busy times. Dispatchers will work shifts of up to (8) hours in length, with possible occasional daily overtime, and may work on weekends or holidays as needed. Dispatchers will be guaranteed 20 hours of work per week but must commit to having the same days and times available from week to week, during which the Dispatch Supervisor will schedule them.

After completing training, there is the opportunity to work from home.

**MINIMUM QUALIFICATIONS**
- Legal entitlement to work in Canada
- Professional comportment with excellent client service skills and telecommunication presence
- Strong & independent organizational skills
- Computer proficiency

**DESIRABLE ATTRIBUTES**
- Ability, training or experience relevant to dispatching
- Familiarity with the live events industry; its departments, job titles, practices, and jargon.
- Willingness to occasionally work weekends, evenings and/or overtime.

**REMUNERATION**

$24/hour plus benefits (including H&W and RRSP); 1.5 weeks of vacation based on a 20-hour workweek

**APPLICATION EQUITY**

We thank all applicants, but only those selected for an interview will be contacted.

**Job Type**: Part-time
Part-time hours: 20-30 per week

**Salary**: $24.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- Have you ever worked in live events before?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Vancouver, BC