Location Manager

Job description

**Drive your Career, Accelerate your Success**

Would you like to be part of a progressive and forward-thinking in a collision repair brand? **CSN Lakeshore **has a unique opportunity for a dynamic **Location Manager **to join our team in **Port Hope, Ontario.**

**SHOULD YOU APPLY?**

**CSN Lift Auto Group** is synonymous with quality collision repair in the community and surrounding areas, and we are looking for a dynamic professional who can uphold the stellar reputation that has already been established.

We value our people and understand that work-life balance is important to you, after all, that’s why you want to live in this beautiful part of Western Canada, right? We offer stability, _authentic _career opportunities and most importantly, we care deeply for our people. Offering investment in your continued professional development, we will provide a compensation and bonus structure that is aligned with your experience/success complimented by a top-tier benefits package.

**THE POSITION**

The role of the Location Manager is, but not limited to, overseeing the day-to-day operations of the shop. In summary, our Location Manager is expected to:

- Engage and build relationships with key Insurer/Dealer/Vendor personnel.
- Ensure that all vehicle repairs meet the Lift Auto Group quality standards
- Monitor shop production and sales; communicating effectively to achieve the company’s production goals.
- Possess the ability to perform the duties associated with a both estimating and production focused Repair Coordinators.
- Complete monthly business administrative tasks relating to shop performance and budgeting.
- Direct, manage and inspire the overall performance of the shop, leading the team to deliver an exceptional customer experience for every customer.
- Implement Health & Safety programs and meetings to protect and educate employees.
- Deliver training to ensure employees can effectively perform their tasks at a high level.
- Identify key employees and mentors them to reach daily, weekly, and monthly targets.
- Monitor performance of all location staff and perform reviews as required.
- Ensure that company procedures and policies are understood and followed
- Strive for and implement continuous improvement plans.
- Communicate effectively and efficiently with corporate office.
- Accurately complete and submit bi-monthly payroll reports in a timely manner.
- Recommend involvement in community projects for the shop and oversee the implementation of the selected projects.

**What does it take to work for CSN Lift Auto Group?**
- Previous experience as a Body Shop Manager
- Precision estimating skills, specifically in autobody collision repair
- Comprehensive knowledge and understanding of insurance procedures and processes with proven ability to build and maintain strong insurance relations
- A desire to drive business development and achieve results
- Ability to direct employees to achieve location targets, profitability, and customer experience goals
- In depth knowledge of management system and estimating software
- Strong communication skills and people skills
- Ability to multi-task and to prioritize according to store goals and customer obligations

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Port Hope, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Autobody Shop Management: 3 years (preferred)