Human Resources Manager

**BEST - For a Cleaner World** is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recently recognized by the Deloitte Group as one of **Canada’s Best Managed Companies** - Platinum Standard, and by Waterstone Human Capital as one of **Canada’s 10 Most Admired Corporate Cultures**, we pride ourselves on distinction.
**When you join the BEST team, you’ll enjoy**:

- Flexible and hybrid work schedules for head office positions
- Competitive wages and benefits packages
- An excellent company culture, with access to educational grants and regular team events and celebrations
- Employee recognition and appreciation programs
- Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

The Human Resources Manager** **is responsible for meeting the business' HR needs of organization, in accordance with BEST's culture, mission, and values. Reporting to the Director of People & Culture, the role supports the planning, implementation and evaluation of BEST's human resources programs and initiatives throughout the organization.

**Job Location**:Coquitlam, BC
**Salary Range**: $80,000 - $85,000/ yearly
**Position Type**:Temporary 1-year contract with possibility of extension

**Responsibilities & Duties**:

- Meet regularly with Operations Team and corporate departments to provide support, guidance, coaching, education and direction with all HR matters, especially employee engagement, recruitment, performance management and labour relations matters.
- Maintain knowledge of the current and applicable federal and provincial labour laws, privacy, human rights and safety legislation.
- Monitor and advise on labour issues within each union group and assist in the creation or updating of the required internal policies and procedures.
- Promote, encourage and help foster a positive and cooperative labour relations environment amongst Union, management and employee groups.
- Identify training needs and assist in the development and delivery of in-house training programs to support the organization’s training and development needs for all levels of salaried staff.
- Assist with the maintenance and administration of compensation structure, succession planning and other HR programs.
- Manage, coach and mentor a team consisting of recruitment specialists, HR generalists and HR Coordinators
- Assist with complex investigations related to employee complaints, misconduct, and bullying & harassment and advise on appropriate corrective action to mitigate risk of escalation
- Prepare and maintain HR and recruitment metrics and KPIs, while using this data to propose recommendations for continuous improvement.
- Facilitate disciplinary action meetings & terminations.
- Review and analyze employee survey and exit interview results to identify and implement development proposal for areas of opportunity
- Assist in monitoring and management of BEST’s employee confidence line & other HR related company initiatives
- Oversee and manage recruitment to ensure open positions are filled in a timely manner
- Develop and lead employee rewards & recognition programs;
- Other duties as required to support business growth.

**Skills Required**:

- Excellent interpersonal & communication skills (written and verbal);
- Thorough understanding of Employment Standards, Human Rights, Occupational Health & Safety, & Privacy, and Labour laws in BC, AB, & ON;
- Previous Labour Relations experience considered an asset;
- Intermediate knowledge of MS Office;
- Ability to build and maintain rapport with internal and external stakeholders;
- Intrinsic ability to effectively analyze, plan, organize, prioritize, and meet deadlines;
- Multilingual ability considered an asset.

**Education & Experience**:

- Bachelors in business administration (major in HR preferred);
- Minimum 3 to 5 years previous related work experience;
- CPHR considered an asset;
- Valid driver’s license with an acceptable driving abstract;
- Acceptable security and criminal record check.

**BEST **is an equal opportunity employer that values diversity, encourages applicants of all backgrounds, and is committed to fostering an accessible environment for all individuals.

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