Tour Office Coordinator

1 day ago

Collingwood, Canada Vitality Vacations Full time

**Company Overview**

Vitality Assurance Vacations is situated at the Living Water Resort in Cranberry Village, offering a unique blend of hospitality and recreational services. With four resorts, a golf course, marina, and various indoor and outdoor amenities, we pride ourselves on being the only waterfront resort in Collingwood.

**Summary**

We are seeking an Office Coordinator to join our dynamic team at Vitality Assurance Vacations. This role is pivotal in ensuring smooth operations within our office environment, enhancing customer experiences, and supporting our resort's administrative functions.

**Responsibilities**
- Coordinate daily office operations and administrative tasks to ensure efficiency.
- Provide exceptional customer service to guests and assist with inquiries.
- Manage scheduling and appointments for staff and guests.
- Maintain organized filing systems for documents and records.
- Utilize Google Suite for various administrative tasks including document creation and communication.
- Handle phone calls with professionalism and courtesy, addressing guest needs promptly.

**Requirements**:

- Proven experience in clerical or administrative roles is essential.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette and communication skills.
- Ability to manage multiple tasks effectively in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: $16.55-$31.23 per hour

Expected hours: 35 - 44 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-04-21

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