Order Fulfillment Specialist

1 week ago

Toronto, Canada PLANTA Restaurants Full time

**PLANTA** is building a team of inclusive, strategic and dynamic individuals that embody a leadership style that promotes equity, productivity and workplace satisfaction. Our mission is to** MAKE AN IMPACT.** We achieve this through our dynamic team composed of champions across all realms of the hospitality industry - from creative and marketing to culinary, beverage and beyond creating the ultimate guest experience.

Our love for hospitality extends further than our dedication to creating amazing guest experiences; it’s our duty to develop our team of professionals to become the next industry leaders; it’s our quest to find the finest ingredients; it’s our social responsibility to become a more sustainable organization every day.

What you will find at **PLANTA** is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.

**ORDER FULFILLMENT SPECIALIST**

Reporting to the Executive Restaurant Leader, the Order Fulfillment Specialist ensures proper execution of PLANTA at home orders. This individual understands above and beyond service and ensures guest satisfaction is the highest priority.

**WHAT'S ON YOUR PLATE**:

- Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do
- Create an environment that is warm, welcoming and filled with positivity for guests and employees
- Uphold our standards at all times and treat everyone with courtesy and respect
- Implements PLANTA at home CA order fulfillment process out of PLANTA locations
- Assists culinary team with with inventory management
- Communicates label and shipping supply needs to operations in a timely manner
- Assists with customer service and issue resolution for CANorders

**INGREDIENTS YOU'LL BRING TO THE TABLE**:

- Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.
- 1-2 years’ experience in a similar, fast paced environment with similar standards
- Well-spoken and excellent communication skills
- Humble and relatable with a confident attitude
- Remain highly detailed at all times
- Respectful and professional with all interactions
- Proactive in understanding shipping needs
- Ability to ease conflict and resolve issues
- Team oriented with capability to work in a high stressed environment
- High organizational skills and ability to prioritize
- Professional appearance appropriate for a premier restaurant
- Results-oriented and impeccably organized
- Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset

**WHY YOU'LL LOVE WHAT YOU DO WITH PLANTA**:

- Opportunities to grow and develop your career with our ever growing company
- Mentorship and guidance by top hospitality professionals in the city
- Employee discounts for ClassPass and Equinox Memberships
- Medical and dental benefits for eligible employees
- Discounted Pet Insurance Available
- 50% Discounts at all full service PLANTA wide concepts
- **Shift meal provided

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