Manager, Administrative Services

MTE Consultants Inc. has provided consulting services to communities throughout Ontario since 1985. For over 30 years, we have maintained a commitment to quality and lasting relations. Our strength is in the people we work with and the solutions we design. With 5 different offices across Ontario, our team is comprised of driven professionals at various stages of their careers - and we’re all in this together. Every day, we’re working together and collaborating on projects that are both challenging and impactful. Join a team that creates connections, drives your career and supports the community in more ways than one.

Reporting to the Vice President, Corporate, the Manager, Administrative Services is responsible for overseeing the implementation and maintenance of corporate administrative standards across all regional offices for all outgoing correspondence including memos, reports, transmittals and internal forms and templates, including the Corporate Administrative Standards Manual. In addition, this role is also responsible for overseeing the front office reception and Client Relations Representatives and for ensuring proper administrative services coverage is maintained during Administrative Assistant absences.

The Manager, Administrative Services works with the Vice President, Corporate to implement changes and decisions related to administration. The Manager, Administrative Services provides technical assistance and information to the senior management team to facilitate decision making and helps facilitate communication between all service lines to promote consistency of standards.

**Responsibilities**
- Ensure implementation and maintenance of corporate administrative standards and procedures company wide
- Manage Client Relations Representatives and front Reception
- Manage out of office calendar for all Administrative Assistants to ensure proper coverage during a planned or unplanned absence
- Perform regular quality control checks for each service line to ensure compliance with corporate administrative standards
- Ensure introductory training for all new staff, focusing on corporate administrative standards; and organize relevant training for all existing Administrative Assistants
- Provide vision and direction to the AWG, attend and participate in regularly scheduled meetings
- Provide an open channel for ongoing communication with the Administrative team members, staff and managers

**Qualifications**
- 2-year Post Secondary Diploma in Administration or a related field
- Minimum of 10 years of work experience
- Strong written and verbal communication skills
- Proficient in MSOffice, i.e. Outlook, Word and Excel, as well as Adobe and other position specific software
- Accuracy, attention to detail and proofing for quality control
- Understanding of company policies and procedures
- Customer service orientation
- Travel to regional offices will be required

**MTE Consultants Inc. offers a comprehensive benefit package including the following**:

- Competitive Wages
- Shared Ownership in Our Employee Owned Company
- Group RRSP Matching program
- Technical Development and Career Opportunities
- Social and Supportive Culture; and much more
- We thank all applicants; however, only those selected for an interview will be contacted. No Agencies, please._

MTE Consultants will accommodate the needs of qualified applicants under AODA legislation in all parts of the hiring process. Should accommodation be required, please notify our Human Resources department.

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Administrative: 10 years (preferred)

Licence/Certification:

- Driver's license & access to a vehicle (preferred)