Taiwanese Counsellor/ Marketer

**About Us**:

- **St. George International College**_ (SGIC) is a vibrant ESL school located in downtown Toronto. Our students come from all over the world and come to learn English for a variety of different reasons. SGIC is a close-knit school where everyone knows each other and feels well-supported. Our teachers are dedicated professionals who are passionate about their work. SGIC stands out among other schools by guaranteeing small class sizes, ensuring high-quality language instruction and excellence.

**Overview**

We are seeking a motivated, highly organized and passionate Taiwanese Counsellor to join our team. This individual will manage student registration, documentation, payment tracking, pathway coordination, and act as a liaison between agents, students, and internal departments.

**Key Responsibilities**
- Student Registration & Onboarding:_
- Coordinate early testing and Orientation Day processes
- Collect, verify, and store student documents (passport, visa, study permit, insurance)
- Prepare and distribute Letters of Acceptance (LOAs) and receipts
- Assist with airport transfers (pick-ups/drop-offs) when required
- Student Support & Counselling: _
- Provide academic guidance and personalized support to Mandarin-speaking students, including Pathway Program advising
- Lead information sessions, resolve communication barriers, and address student inquiries/complaints
- Ensure compliance with institutional and partner policies while maintaining program consistency
- Offer after-hours emergency assistance when required
- Marketing & Promotions: _
- Analyze market trends and develop promotional strategies
- Promote the school through media, networking, and agency partnerships
- Create and distribute marketing materials for education fairs and promotional campaigns
- Manage online platforms to engage with students and agencies
- Update testimonials, program details, and promotional offers
- Attend weekly meetings and share insights on market trends
-  Agency Relations:_
- Establish and maintain relationships with local and international agencies
- Regularly update the agency list with new contacts and commission structures
- Coordinate special requests and accommodations for agency visitors

** **
- Administrative & Payment Manaegment Duties: _
- Generate and oversee student estimates/invoices, track payments, and follow up with agents/students
- Maintain accurate payment records and liaise with the finance team
- Review cancellation lists and report updates to the Admin Manager
- Manage physical/digital student records in compliance with company protocols
- Collaborate with staff on student status changes and documentation
- Attend weekly meetings and share insights on market trends

** **
- Events & Business Development: _
- Participate in education fairs and networking events
- Identify and engage new local and international agency partners
- Travel for business purposes when required
- Assist in planning and executing orientation day activities

**Qualifications**
- Post-secondary education in business administration, education, marketing or a related field
- 2+ years of administrative or marketing experience (preferably in an education setting)
- Exceptional organizational and time-management skills
- Strong oral and written communication
- Excellent interpersonal abilities
- Proficiency in MS Office and Google Workspace; experience with shared drives
- **Mandatory**: Fluent in English and Mandarin
- Multilingual abilities (e.g., Vietnamese, Korean, Spanish, Japanese) are considered an asset
- Familiarity with the Ontario University and college system and ESL programs is an asset

If you’re passionate about guiding students and thrive in the dynamic world of international education, we want to meet you This is a fantastic opportunity for those seeking a fresh challenge and growth in a collaborative, supportive environment.

**Education**:

- Bachelor's Degree (required)

**Language**:

- Mandarin (required)

Work Location: In person