Medical Office Assistant

1 week ago

Qualicum Beach, Canada Flowerstone Family Health Clinic Full time

**Job Overview**

This role is perfect for someone who is compassionate, detail-oriented, and thrives in a dynamic, team-based environment. Strong communication skills, familiarity with medical office systems, and a warm approach to patient interaction are essential.

**Key Responsibilities**
- Greet patients warmly and assist with check-in/check-out procedures.
- Answer phones, manage appointment scheduling, and respond to inquiries.
- Maintain accurate EMRs using platforms such as Telus MedAccess, OceanMD.
- Handle administrative tasks: data entry, filing, supply tracking, and correspondence.
- Support clinical team in coordinating patient flow and communication.
- Collect patient information and maintain the integrity of the clinic.
- Provide front desk support to the other team members when required.
- Uphold confidentiality and ensure compliance with health regulations

**Qualifications & Experience**
- Experience in a medical or dental office setting is preferred.
- Familiarity with medical terminology and clinical workflow is essential.
- Proficiency in EMR systems and multi-line phone systems is highly valued.
- Previous MOA experience is considered a strong asset but not necessary.
- Strong attention to detail, organization, and a proactive mindset.
- MOA Certificate is mandatory.
- The person should be a strong team player

**Schedule & Availability**
- Regular working days**:Tuesday to Saturday.**:

- Willingness to work on **Saturdays is required** as part of our expanding service.

**Why Join Us?**
At Flowerstone Family Health Clinic, we take pride in our inclusive, compassionate culture built on collaboration, ethical care, and community service. As a **non-profit clinic led by Nurse Practitioners**, we are expanding our impact and invite you to grow with us while making a difference in the lives of our patients.

**Job Types**: Full-time, Part-time

Pay: $23.50-$25.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Qualicum Beach, BC V9K 2P6: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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