Service Administrator
3 days ago
We are currently seeking a full time, Service Administrator-Dispatcher for our Head Office in Mississauga, Ontario. We offer Competitive Salary and Company Paid Benefits.
**_Your key responsibilities will be.._**
- Creating, updating and closing client specific workorders on various portals
- Coordinating, assigning and scheduling work for field staff
- Answering service calls, following up and assisting with customer queries
- Front Line Support to a wide range of customers, field technicians and internal departments as required
- Dispatching duties as required
- Administrative support as required
**_Qualifications you will need to succeed_**
- Dispatch experience in HVAC Industry (preferred)
- Must have high level of accuracy and attention to detail
- Proficient in MS Office Suite
- Knowledge of Sampro Enterprise System (preferred, not required)
- Excellent communication, interpersonal and organizational skills
- Able to prioritize workload and the flexibility to manage multiple tasks
- Able to work in a fast-paced, deadline-driven work setting
- We thank all applicants however, only those selected for an interview will be contacted._
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- dispatching: 2 years (preferred)
- Administration: 2 years (preferred)
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