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Booking Coordinator and Receptionist
2 weeks ago
**Booking Coordinator**
- Becoming familiar with and able to use computer programs designed for ICE for scheduling, tracking employees, and client service delivery
- Understanding staffing needs of each of the 9 homes to schedule relief shifts and vacant positions to ensure continuous coverage
- Finding coverage for shifts suddenly available due to illnesses or emergencies
- Scheduling new hires for training so that they can start working shifts in different homes
**Receptionist**
- Answering incoming telephone calls, responding to general inquiries, and directing calls to various office personnel
- Clerical duties, such as filing, photocopying, and ensuring client and staff files are maintained and up to date
- Ensuring documentation is completed and established time lines are met for paperwork, in accordance with the agency's policies and procedures
**Qualifications**
- Previous experience with scheduling diverse staff in 24 hour environment
- Previous experience as a receptionist
- Fluent use of Microsoft programs and PC computers
- Familiarity with working in an office setting
- Ability to handle stressful situations in a proactive manner
- Able to work independently and as part of a team
Pay: From $18.00 per hour
Expected hours: 37.5 per week
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- scheduling: 1 year (preferred)
- reception: 1 year (preferred)
Work Location: In person
