Protective Service Guard

**HOURS: DAYS, NIGHTS, AND WEEKEND**

The Protective Services Security Guard is responsible to provide support and assistance to NBRHC. The
Protective Services Security Guards primary function is ensure the safety, security and welfare of all members of
the Hospital community members (Detect-Deter-Observe-report) and safeguarding of Hospital property being by
uniformed, high visibility presence.

Responsibilities include but are not limited to:

Responding to all requests for Security, Emergency codes and Medical Emergencies in the Hospital public areas and
grounds

Provide Community relations/Ambassador service to members of the general public

Performing proactive environmental patrols and alarm Response

Liaising with frontline staff to improve service delivery to meet specific needs

Comply with established policies, procedures, Standard Operating Procedures, Post Order, etc.

Assessing problem situations and initiating effective interventions through collaboration with team members, the
Protective Services Lead’s, Facilities Supervisor - Protective Services, internal and/or external partners.

Gathering and recording evidence for possible investigations and ensure evidence/contraband is properly secured

By-law and policy enforcement

Facility monitoring via Video Management System and Access Control systems

Driving NBRHC Fleet Vehicles as required to perform duties

**Qualifications: **
Diploma/Degree in Law & Security, Police Foundations, Corrections, Community Justice or Protection,

Security and Investigation diploma 

Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard).
As regulated by the PSISA (Private Security & Investigative Services Act)
Comprehensive understanding of: 

The Criminal Code of Canada. 
Private Security and Investigative Services Act 
Personal Health information Protection Act 
Mental Health Act 
Patient Restraint Minimization Act 
Evidence Act 
Child and Family Services Act 

Current First-aid/CPR Certification 
2 years recent related experience within a health care environment 
Valid G class drivers licence & clear drivers abstract

**Additional Certificates (Assets): **
Basic Emergency Management (BEM) 
Incident Management Systems (IMS) Levels100 
Certification in Resistance Management/Use of Force 
CBRNE First Receiver Certification

**Additional Qualifications**: 
Demonstrated understanding of applicable rules, laws/by-laws and/or regulations 
Knowledge of: Personal Healthcare Information Protection Act (PHIPA), Public Hospitals Act, and Freedom

of Information Protection Act 

Demonstrated awareness and commitment to safety 
Committed to growth and development of self and department 
Ability to make rapid decisions while exercising good judgment. 
Ability to react and lead in crisis and emergencies using effective strategies with resources for response 
Ability to work independent and as a team 
Excellent communication skills both verbal and written 
Strong customer service commitment 
Effective conflict resolution and management skills 

**_A formal French test will be conducted to evaluate the proficiency level._**:

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Criminal Reference Check including the Vulnerable Sector Check:
recent within six (6) months is a requirement

NBRHC is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised that

in order to be eligible for employment at the Health Centre, all new hires must be compliant with our COVID-19 Vaccination

Policy and must be fully vaccinated prior to commencing employment. To be considered fully vaccinated, an individual must

have received the full series of a COVID-19 vaccine or a combination of COVID-19 vaccines approved by the World Health

Organization (e.g. two doses of a two-dose vaccine series or one dose of a single-dose vaccine series) and received the

final dose of the COVID-19 vaccine at least 14 days prior to your start date.The requirement that successful applicants be
- We are an equal opportunity employer. We thank all applicants for their interest._
- North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the _
- Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the _