Protective Service Guard Nu C-24-008

**SALARY: $28.74 (MIN) - $35.92 (MAX)**

**HOURS: DAYS, NIGHTS, EVENINGS AND WEEKEND**

**ABOUT THE POSITION**

The Protective Services Security Guard is responsible to provide support and assistance to NBRHC. The
Protective Services Security Guards primary function is ensure the safety, security and welfare of all members of
the Hospital community members (Detect-Deter-Observe-report) and safeguarding of Hospital property being by
uniformed, high visibility presence.

**Responsibilities include but are not limited to: **

Responding to all requests for Security, Emergency codes and Medical Emergencies in the Hospital public areas and
grounds

Provide Community relations/Ambassador service to members of the general public

Performing proactive environmental patrols and alarm Response

Liaising with frontline staff to improve service delivery to meet specific needs

Comply with established policies, procedures, Standard Operating Procedures, Post Order, etc.

Assessing problem situations and initiating effective interventions through collaboration with team members, the
Protective Services Lead’s, Facilities Supervisor - Protective Services, internal and/or external partners.

Gathering and recording evidence for possible investigations and ensure evidence/contraband is properly secured

By-law and policy enforcement

Facility monitoring via Video Management System and Access Control systems

Driving NBRHC Fleet Vehicles as required to perform duties

**QUALIFICATIONS **

Diploma/Degree in Law & Security, Police Foundations, Corrections, Community Justice or Protection,
Security and Investigation diploma 

Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard).
As regulated by the PSISA (Private Security & Investigative Services Act)
Comprehensive understanding of: 

The Criminal Code of Canada. 

Private Security and Investigative Services Act 

Personal Health information Protection Act 

Mental Health Act 

Patient Restraint Minimization Act 

Evidence Act 

Child and Family Services Act 

Current First-aid/CPR Certification 

Current Non-Violent Crisis Intervention (NVCI) Certificate required (training delivered by Health Centre upon
hire) 

2 years recent related experience within a health care environment 

Valid G class drivers licence & Clear driver’s abstract

**Additional Certificates (Assets): **
Basic Emergency Management (BEM) 

Incident Management Systems (IMS) Levels100 

Certification in Resistance Management/Use of Force 

CBRNE First Receiver Certification

**Additional Qualifications**: 
Demonstrated understanding of applicable rules, laws/by-laws and/or regulations 

Knowledge of: Personal Healthcare Information Protection Act (PHIPA), Public Hospitals Act, and Freedom
of Information Protection Act 

Demonstrated awareness and commitment to safety 

Committed to growth and development of self and department 

Ability to make rapid decisions while exercising good judgment. 

Ability to react and lead in crisis and emergencies using effective strategies with resources for response 

Ability to work independent and as a team 

Excellent communication skills both verbal and written 

Strong customer service commitment 

Effective conflict resolution and management skills 

**_and may be considered if the identified French requirement has been met or there are no successful bilingual _**

Criminal Reference Check including the Vulnerable Sector Check recent within six (6) months is a requirement

**The posting will remain open until the positions are filled.
**THE ORGANIZATION**

North Bay Regional Health Centre (NBRHC) is a unique health care organization with three primary roles:
providing acute care services to North Bay and its surrounding communities, functioning as the district referral

centre providing specialist services for smaller communities in the area, and it’s the specialized mental health

service provider serving all of northeast Ontario. At more than 400 beds, our state-of-the-art regional health

centre has over 150 physicians, 2300 employees and 250 volunteers.

**THE COMMUNITY**

North Bay is located 3.5 hours north of Toronto, just north of the district of Muskoka, and 3.5 hours west of

Ottawa. With a population of 54,000 and a catchment area of 180,000, it is a safe and welcoming community that

offers a healthy and balanced environment for working, living and raising a family. North Bay is situated on the

shores of two large lakes (Lake Nipissing and Trout Lake) and boasts beautiful scenery and four distinct

seasons. Whatever your interests are, you will have access to numerous activities and amenities within minutes

from your home-reclaim your work-life balance and join us

**_NBRHC is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised _**
**_that in order to be eligible