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Sales Support Administrator

2 weeks ago

Chilliwack, Canada Westeck Windows & Doors Full time

Job Duties & Responsibilities
- Resolving issues and handling customer complaints on behalf of the sales staff
- Providing pricing assistance and fulfilling any pricing inquiries as needed
- Maintaining and updating supplier, sales, and customer records.
- Assisting sale staff to ensure they are on track to meet quotas
- Compile monthly sales reports
- Preparing and filing sales contracts and agreements.
- Managing the sales department's budget and commissions.
- Liaising with other departments on administrative matters of mutual importance.
- Performing research toward identifying potential sales leads.

**Qualifications**:

- Must have a minimum 2 years sales administration
- Have an understanding of the construction and window industry
- Proficiency with word processing and spreadsheet software
- Exceptional interpersonal skills and a proactive approach toward problem-solving
- Experience with sales industry software like salesforce and client relationship management (CRM) systems, or similar.
- In-depth knowledge of administrative recordkeeping practices.
- Excellent written and verbal communication skills, as well as customer service skills.