Deskside Support L1

Position:        Deskside Support/Help Desk/Field Service Technician Location:       Quebec City, Quebec Type:            Full-Time/Part-Time or Per Project   Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs,...

Interfaces with end users to resolve moderately complex problems concerning system functions reported through a problem ticket. Assesses diagnostic information and determines alternatives. - Performs install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Diagnoses problems, initiates scripts or loads patches to...

Location:       Quebec City, Quebec Type:            Full-Time/Part-Time or Per Project   Responsibilities: Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc. Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other...

**Who we are** **We are unable to provide sponsorship for this role.** - ** Bi-Lingual (French-English)**: - Supporting IT equipment in large corporate environment - Desktop/laptop tech support (Mac and PC) - Windows 7/10 operating systems - Support mobile devices, printers, scanners, wireless, VPN, etc. - IMAC Support - IT equipment...

A leading IT services provider is looking for a Technical Solutions Representative in Rapid City, Manitoba. In this entry-level role, you will offer L1 support and troubleshoot technical issues for customers across various communication channels. Candidates should hold a high school diploma and have 1-2 years of technical support experience. Strong...

**PURPOSE/SUMMARY** (Brief overview of why job exists, general purpose for position) The Desktop Support Specialist responds to and resolves second and third level issues and ensures that our client base within the customer community are able to utilize the technology and services they use on a **PRIMARY DUTIES AND RESPONSIBILITIES** - #_Provides 3rd level...

**Description du poste** - Interagir avec les utilisateurs finaux pour résoudre des problèmes modérément complexes concernant les fonctions du système signalés par un ticket de problème. - Évaluer les informations de diagnostic et déterminer des solutions de rechange. - Effectuer des activités d'installation, de déplacement, d'ajout et de...

We are currently seeking a **Field Tech Analyst** to join our team in **Calgary, AB**. **Responsibilities** - Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues. - Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks. -...

**Job Title: Consultant-NetBackup APS** **Job Location: Quebec, Canada (Onsite)** **Job Duration: Long-Term Job Description**: **The purpose of this job is to provide all aspects of NetBackup administration and provide technical guidance and support to junior (L1) NetBackup administrators.** **This position will also handle escalated incidents and perform...

**About CharterUP.**CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In...