Deskside Support L1

Position:        Deskside Support/Help Desk/Field Service Technician Location:       Quebec City, Quebec Type:            Full-Time/Part-Time or Per Project   Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs,...

Interfaces with end users to resolve moderately complex problems concerning system functions reported through a problem ticket. Assesses diagnostic information and determines alternatives. - Performs install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Diagnoses problems, initiates scripts or loads patches to...

We are looking for an onsite deskside technicians in Quebec City. **Responsibilities**: a) Onsite support Service: this will cover service requests, break & fix, migration (EUC &CNN) and IMACDs processes for: - End user support - End user support in Digital Bars set up and as directed by customer - IT vending machines process support (level 1 only) -...

Location:       Quebec City, Quebec Type:            Full-Time/Part-Time or Per Project   Responsibilities: Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc. Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other...

**Who we are** - Supporting IT equipment in large corporate environment - Desktop/laptop tech support (Mac and PC) - Windows 7/10 operating systems - Support mobile devices, printers, scanners, wireless, VPN, etc. - IMAC Support - IT equipment Install/Move/Add/Change - Maintain repairs, spare parts, and components - Maintain ServiceNow ticketing records -...

HiPlease go through my job description if you are comfortable share your updated resume.Position: L1. Shop Floor Support EngineerLocation: Mirabel, QC(Onsite)Duration: Long-termJob Description:-L1.5, Shop Floor Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp)Rotational...

**Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS Operating System Errors - Proficient in Microsoft Office 2016/2019/Office365 Suite - Proficient in collaboration Tools...

**PURPOSE/SUMMARY** (Brief overview of why job exists, general purpose for position) The Desktop Support Specialist responds to and resolves second and third level issues and ensures that our client base within the customer community are able to utilize the technology and services they use on a **PRIMARY DUTIES AND RESPONSIBILITIES** - #_Provides 3rd level...

About the roleThe Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. The Help Desk Technician's position is responsible for providing first response in answering, commenting and responding to open incidents and support for Future Electronics users. This includes receiving, prioritizing,...

**Description du poste** - Interagir avec les utilisateurs finaux pour résoudre des problèmes modérément complexes concernant les fonctions du système signalés par un ticket de problème. - Évaluer les informations de diagnostic et déterminer des solutions de rechange. - Effectuer des activités d'installation, de déplacement, d'ajout et de...