Deskside Support
1 week ago
Position: Deskside Support/Help Desk/Field Service Technician Location: Quebec City, Quebec Type: Full-Time/Part-Time or Per Project Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc. Handle software installation/support/upgrades Perform deskside support services installing and troubleshooting of hardware, software and network related issues Provide 1st level Help Desk support Perform basic LAN and internetworking related activities Handle bench repairs (depot service) & remedial maintenance Respond/update/close calls from National Dispatch/Call Management Center Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities Have at 1 – 2 years of deskside support experience Have strong internetworking and troubleshooting skills Have A+ certification May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP) Must be a self-starter and have the ability to manage multiple tasks Exceptional customer service skills Good communication skills Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules Must have a minimum of a Diploma from a recognized IT program Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.Apply Now
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Deskside Support Level 2
1 week ago
Québec City, Canada PeopleToGo Full timeLocation: Quebec City, Quebec Type: Full-Time/Part-Time or Per Project Responsibilities: Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc. Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other...
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Deskside Support L1
1 week ago
Quebec City, Canada Field Tech Service Limited Full timeWe are Know anyone who might be interested? We have full-time IT - L1 Deskside support opportunities available in Quebec City office. If you're not currently looking for a change, please Like, Comment, or Share to help spread the word. Immediate joiner are warmly welcome **Job Type**: Freelance Pay: $3,000.00-$3,500.00 per month Application deadline:...
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Deskside Support/it Support
2 weeks ago
Quebec City, Canada Pomeroy Full timeInterfaces with end users to resolve moderately complex problems concerning system functions reported through a problem ticket. Assesses diagnostic information and determines alternatives. - Performs install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Diagnoses problems, initiates scripts or loads patches to...
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Deskside Support Technician
2 weeks ago
Quebec City, Canada Great River Financial Services Inc (GRFS) Full timeWe are looking for an onsite deskside technicians in Quebec City. **Responsibilities**: a) Onsite support Service: this will cover service requests, break & fix, migration (EUC &CNN) and IMACDs processes for: - End user support - End user support in Digital Bars set up and as directed by customer - IT vending machines process support (level 1 only) -...
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Bilingual Deskside Technician Ii
2 weeks ago
Quebec City, Canada Stefanini, Inc Full time**Who we are** - Supporting IT equipment in large corporate environment - Desktop/laptop tech support (Mac and PC) - Windows 7/10 operating systems - Support mobile devices, printers, scanners, wireless, VPN, etc. - IMAC Support - IT equipment Install/Move/Add/Change - Maintain repairs, spare parts, and components - Maintain ServiceNow ticketing records -...
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Québec, Quebec, Canada NTT DATA Full timeSupport will be performed in person (on-site users) or via telephone/remote control (off-site users). - Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems. - Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a...
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Field Service Support Technician
1 week ago
Quebec City, Canada Stefanini IT Solution Full time**Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS Operating System Errors - Proficient in Microsoft Office 2016/2019/Office365 Suite - Proficient in collaboration Tools...
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Quebec City, Canada NTT DATA Full time**Req ID**: 345364 We are currently seeking a Technicien D'assistance Informatique/ Desktop Support Technician to join our team in Quebec City, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un **technicien support informatique** pour notre équipe à **Quebec City, au Québec**. **Responsabilités** - Apporter de l'aide sur place pour...
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Field Service Technician
3 weeks ago
Québec, QC, Canada TekStaff IT Solutions Full timeThis is a 3 month contract located in Quebec City (Onsite) Must have car to travel to different sites! This position requires a candidate who is bilingual in English & French. Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals • Documents, maintains, upgrades or replaces hardware and...
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Field Service Technician
3 weeks ago
Québec, QC, Canada TekStaff IT Solutions Full timeThis is a 3 month contract located in Quebec City (Onsite) Must have car to travel to different sites! This position requires a candidate who is bilingual in English & French. Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals • Documents, maintains, upgrades or replaces hardware and...
