Administrative Assistant

1 week ago

Halifax, Canada Intentional Outcomes Counselling Full time

**Join Our Dynamic Team as a Clinic Admin**

**Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

**About Us**:
We are a leading therapy practice dedicated to transforming lives through innovative and compassionate care. We offer comprehensive psychotherapy for adults, adolescents and couples.Our team is committed to providing the highest quality mental health services in a supportive and inclusive environment.

**Our Vision**:
We help thousands of people learn to live a life with ease

**Our Core Values**:
Authenticity

Be a Team Player

Work Hard, Play Always

**What We Offer**:

- Competitive Compensation
- Supportive Environment
- Beautiful Modern Office with Large Windows
- Conveniently located: 480 Parkland Drive, unit 201 Halifax NS
- Free parking and on the metro transit line

**What You'll Do**:

- ** Front Desk Support**: Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
- ** Quality Assurance**: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
- ** Office Maintenance**: Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.

**To Succeed in This Role**:

- You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
- You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset.
- You have a passion for helping others, as you will be the primary point of contact for our clients.
- You are able to use technology platforms, such as Google Workspace Apps, Dropbox and Janeapp.

**Qualifications**:

- 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
- Psychology undergraduate students and graduates are welcome
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
- Tech-savvy, with experience using Google Drive Suite, Gmail, Dropbox, Mac, and Windows.
- Knowledge of Janeapp is an asset.
- An appetite for innovation and simplicity with a strong process orientation.
- Ability to work autonomously and collaboratively with a talented team.

**Application Process**: Please submit your CV/resume and cover letter via Isarta

Accommodations available upon request.

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