Current jobs related to Desktop Support - North York - Gatestone & Co. Inc

  • Desktop Support Analyst

    1 week ago

    North York, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...

  • Desktop Support Technician

    3 days ago

    North York, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...

  • Desktop Support Operator

    1 week ago

    North York, Canada Gatestone & Co. Inc Full time

    **About Us**: We have been in business since 1978, establishing ourselves as a leader in Accounts Receivable Management and Business Process Outsourcing for both the private and public sectors. Some of our clients include Fortune 500 companies! **Desktop Support Job Purpose**: Reporting to the Computer Operations Manager, this entry-level position is...

  • Desktop Support Technician

    2 weeks ago

    North York, Canada METAL PRO BUILDINGS Full time

    **As a Support technician you will be responsible for**: - Providing support for all of our internal staff IT related activities - Providing onsite and remote access support via helpdesk - Monitoring servers and network environments - Troubleshoot a variety of network infrastructures - Performing maintenance tasks on servers and workstations - Upgrades and...

  • IT Desktop Support Technician

    24 hours ago

    North Saanich, Canada Terra Remote Sensing Inc. Full time

    **Career Opportunity: IT Desktop Support Technician**: Company Description Terra Remote Sensing has been innovating airborne remote sensing and hydrographic technology for several decades, and continues to work collaboratively with clients to provide world class lidar, orthoimagery, hydrographic charting, data management, and geomatics support solutions As...

  • Ioc Support Agent

    3 days ago

    North York, Canada Pinnacle Full time

    **Job title**: IOC Support Agent **Reports to**: IOC Team Lead **Job Purpose** As an IOC Support Agent you are the first point of contact for all IT related questions and issues within the company. You understand that not all users are technical and strive to assist them in a customer friendly manner. You are well capable to communicate with multiple users...

  • IT Support Analyst

    7 days ago

    North York, Canada Brydon Gama Full time

    **About Brydon Gama** Brydon Gama is a boutique recruitment agency specializing in IT and digital transformation roles. We are seeking an IT Client Support Analyst on behalf of our client, a leader in utility consumption management. This role offers a great opportunity for a dedicated IT professional to provide high-quality technical support in a dynamic...

  • Application Support Analyst

    1 week ago

    North York, Canada Scotiabank Full time

    **Requisition ID**: 156821 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • IT Support Technician

    1 day ago

    North York, Canada NVTech Full time

    **Responsibilities**: - Set up new IT equipment (laptops, desktops, phones, etc.) - Install and configure equipment on-site - Troubleshoot and resolve issues with Windows PC or Mac, external devices, desktops, laptops, hardware diagnostics, maintenance, repairs, and general software support, network, router, and wireless devices - Oversee troubleshooting...

  • IT Support Engineer

    2 weeks ago

    North York, Canada Baka Pozd via WeCyberHire Full time

    Full job descriptionBaka Pozd Business Consultancy, a trusted provider of business and financial advisory services, is seeking a skilled and proactive IT Support Engineer to join our team in Toronto. This role is ideal for a technology-focused professional who enjoys troubleshooting, supporting users, and ensuring reliable IT systems in a professional office...

Desktop Support

2 weeks ago

North York, Canada Gatestone & Co. Inc Full time

**About Us**:
We have been in business since 1978, establishing ourselves as a leader in Accounts Receivable Management and Business Process Outsourcing for both the private and public sectors. Some of our clients include Fortune 500 companies

**Desktop Support Job Purpose**:
**Desktop Support Job Duties**:

- Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smartphones) related to desktop infrastructure, in accordance with department standards
- Provides advice and guidance to colleagues regarding incidents
- Maintain installed PCs, networks, telephone systems, and peripherals with routine maintenance
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create, maintain, and distribute reports of progress to senior leadership
- Migrating servers from Windows XP to Windows 7 or higher platform
- Maintain client databases with up to date solutions and a clear record of activities
- Explain and document technical issues in a clear way to clients
- Use a call logging system to accurately record telephone requests

**Desktop Support Skills and Qualifications**:

- Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction with Clients, Good Language and Communications Skills, Problem-Solving, Relevant Certifications such as Microsoft/CompTIA and Cisco, Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows XP, Vista, 7, Mac OSX, Windows Server products and/or Apple Operating Systems, Ability to Work in a Team, Ability to Prioritise Projects
- Post-secondary education in technology or related discipline is preferred
- Proficient with IOS and Android
- At least one year of experience with Windows operating systems
- At least one year of experience with computer hardware
- Excellent customer service skills
- Knowledge of AS400
- Knowledge of Microsoft Suite (specifically Outlook)
- Efficient with troubleshooting software and hardware problems
- Familiarity with ticketing systems

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person