Regional Service Agent

2 weeks ago

Scarborough, Canada Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

**Address**:1 William Kitchen Rd, Scarborough, ON M1P 5B7, Canada**:
(Kennedy/401)

**Fixed Term Contract: 12 months**

**Key Responsibilities**:

- Inputs and tracks into the appropriate databases
- Collaborates with other areas to identify, analyze, and improve processes
- Engages, inspires, educates and mentors, new hires and incumbents
- Assists in identifying process improvement opportunities
- May act as a liaison to other departments where follow-up will be required to meet customers needs
- Project Management: To initiate, execute, communicate and document projects as needed
- Resolves complex questions/concerns and refer other inquiries to appropriate areas as needed

**Education**:

- High School Diploma or GED (preferred)

**Experience**:

- 0-2 years experience (preferred)

**Supervisory Responsibilities**:

- This job does not have supervisory duties.

**Education & Experience (in lieu)**:

- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®

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